We wish we didn’t have to break it to you.
Live Nation has advised that Metallica at Mt Smart Stadium won’t be going ahead.
A note from Lars, Kirk and Rob:
We are truly sorry to inform our fans and friends that we must postpone our upcoming tour of Australia and New Zealand. As most of you probably know, our brother James has been struggling with addiction on and off for many years. He has now, unfortunately, had to re-enter a treatment program to work on his recovery again. We fully intend to make our way to your part of the world as soon as health and schedule permit. We’ll let you know as soon as we can.
Once again, we are devastated that we have inconvenienced so many of you, especially our most loyal fans who often travel great distances to experience our shows. We appreciate your understanding and support for James and, as always, thank you for being a part of our Metallica family.”
We’re sure you’re just as disappointed as us, but we want to help you get your money back quickly…
Tickets purchased online, over the phone or at a Ticketmaster outlet with a credit card, will be refunded automatically. Please allow up to 7 days to process your refund.
If the credit card used to make this has changed, your original card has expired* or is no longer valid (prepaid Visa and MasterCard included), you’ll need to submit a request to our Customer Service Team by clicking HERE, to save time, please download and complete this form and attach with Photo ID to this request before submitting: "Bank Account Refund Request Form". Please remember to include your order number in your request.
*If your card number is still the same, but your expiry date has changed, please provide your new expiry date here.
Tickets purchased using cash or EFTPOS will need to return to the point of purchase. Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above.