Illusive Presents and Frontier Touring wish to advise that for urgent personal matters that require his undivided attention, KOTA The Friend will be rescheduling his New Zealand show at Neck of Woods on Wednesday 12 February.
We apologise for any inconvenience caused. We have rescheduled this show to the new date of Tuesday 26 May 2020. Tickets for KOTA The Friend Auckland show remain valid for the new date, however, if you are unable to attend the new show a full refund is available until 29th February. Please see the information below.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team by submitting a request here and requesting a refund with your bank account details. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.