How do I contact Ticketmaster? You can contact us by giving us a call on 0800 111 999 or submitting a request here. Our operating hours are 9 am - 7:30 pm Monday - Friday and 9 am - 5 pm weekends (Closed Christmas Day and Boxing Day). * Please note that our hours are 9 am - 5 pm on public holidays. Related articles How do I speak to a real person? Where are my tickets?/Print Delays Why haven't my tickets arrived via post/courier? Can I exchange my tickets to another performance? I haven't received my tickets, can I have them emailed to me?