I've lost/not received my tickets - how do I get replacements? Follow Re-issuing of tickets are dealt on a case by case basis. Please call us on 0800 111 999 or submit a request here to ascertain if your tickets are replaceable. Related articles Where are my tickets?/Print Delays Why haven't my tickets arrived via post/courier? I requested my tickets to be posted, however my tickets have not arrived. What should I do? Can I change my ticket delivery method? I have selected Venue/Outlet pickup. How do I collect my tickets?