I've lost/not received my tickets - how do I get replacements? – Ticketmaster Help

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Ticket Delivery

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Why haven't my tickets arrived via post/courier?
Why can't I enter a separate postage address for my tickets?
I requested my tickets to be posted, however my tickets have not arrived. What should I do?
I have selected Venue/Outlet pickup as my delivery method. Can I collect these tickets from any Ticketmaster Outlet?
I have lost my credit card, how can I collect my tickets?
Can I get my tickets sent to a different address?
I have selected Venue/Outlet pickup. How do I collect my tickets?

I've lost/not received my tickets - how do I get replacements?

Re-issuing of tickets are dealt on a case by case basis. Please call us on 0800 111 999 or submit a request to ascertain if your tickets are replaceable.

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