Confirmation emails from phone bookings require 48 hours to generate, if you made your booking less than 48 hours ago your confirmation is on its way. If it has been more than 48 hours and you still haven't received your confirmation please call us on 0800 111 999 or submit a request here to let us know and we'll send you a confirmation of your booking.
Articles in this section
- I haven't received my tickets, can I have them emailed to me?
- Why is there a Levy Fee on my ticket purchase?
- Where is the seating chart for a specific event?
- Why do you request my address, post code and or phone number during the booking process?
- Postcodes are now compulsory when making Ticket Purchases with Ticketmaster
- Why isn't my temporary password working?
- Why is the Online Security Check so difficult?
- Why am I receiving TicketAlerts?
- What is a "My Ticketmaster" Member?
- Important information about Two Factor Authentication