When a Promoter advises us that an event is postponed, Ticketmaster makes every attempt to contact patrons via email or phone call to notify them of the postponement and the procedure for the rescueduled concert and refunds.
Generally, if you still wish to attend the event, you will be eligible to attend the concert on the new date with your original ticket(s). If you are unable to attend the event, please email fan.support@ticketmaster.co.nz or call 0800 111 999 to be advised on the procedure.