Todrick Hall due to take place at The Opera House on Sunday, 10th January 2021 has been rescheduled.
The show will now take place on Thursday, 16th December 2021.
Your current tickets are still valid for the new date.
A message from the ITD Crew:
Once again, we'd like to thank you for your patience and support and understanding throughout this time. It's been a difficult year for everyone and we appreciate that you've stood by us and the artists and venues that you love!
We remain committed to our values of supporting the artist and venues once the situation has progressed and we’re able to return to our passion of producing amazing shows and bringing your favourite artists out to grace our shores. We've been continuing to monitor the situation and have come to the decision to reschedule the Todrick Hall Haus Party tour again.
Please click through for a video message directly from Todrick - https://www.youtube.com/watch?v=akaHRV9V-IE&feature=youtu.be
We've been working hard with Todrick's team to get new dates locked in and we’re happy to announce that this tour will be rescheduled to December 2021.
The new date for Wellington is Thursday, 16th December 2021.
We urge you to PLEASE hold onto your tickets to support Artists & Venues in this very trying time for our industry.
In the event that the rescheduled dates aren’t suitable for you, you can contact Ticketmaster directly to arrange a refund.
If you have any ticketing issues or queries you can reach our customer support team at firstname.lastname@example.org or Ticketmaster directly and we will be happy to assist you. We ask that you please bear with us as we work through an increased number of enquiries at this time.
Once again we are so grateful for all of your support and we hope together we can overcome this. In the meantime, we urge you to follow the advice to instigate healthy and safe practices for yourself, friends and family and to seek medical advice immediately if feeling unwell.
We love our ITD family and appreciate your patience as we work through all of this. Once the air is clear and we’re back to normal we promise to deliver some amazing shows and fabulous nights out for you.
Currently, all other shows are going ahead as planned. We are monitoring this daily and will provide updates as they come up.
We look forward to seeing you soon and we wish you and your family, chosen and otherwise a very Merry Christmas and a safe and happy new year.
The ITD Crew X
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions below to ensure your request is actioned correctly.
Select the Topic:
Specify Request Type:
- If the debit/credit card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
- If you have purchased your tickets with Cash or EFTPOS from a Ticketmaster Box Office/Outlet you will need to select "Other"
Please note that if only the expiry date has changed, you only need to provide the new expiry. To do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name
If part of your group is still attending please use the subject: Partial Refund and the Event Name
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/)
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name manually.
Please do not submit a request if you received tickets via Ticket Forward - only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person - please be sure to specify whether you would like a refund for any/all of the tickets that have been forwarded.
Select: 'No' If you did not use Ticket Forward.
If you would like a partial refund of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
You can request a refund by clicking HERE