All Auckland Writer’s Festival events from 22nd April to 18th May have been cancelled.
Auckland Writers Festival regrets to advise the cancellation of its May 2020 Festival, owing to the critical Covid-19 situation and the Government’s ban on mass public gatherings.
We’re immensely proud of the programme for our 20th Festival that was launched just last week. We are extremely sad not to have the opportunity to deliver it to our writing and reading community, but the health and well-being of all must be our paramount concern at this difficult time.
All purchased tickets will be fully refunded via Ticketmaster, and we will be in touch with all stakeholders over the coming days to discuss our change of plans.
Thank you for your ongoing support for the Festival and we look forward to seeing you again in 2021.
Ticketmaster’s Refund Process
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact Ticketmaster’s Customer Service Team here and follow the instructions carefully. You do not need to contact Ticketmaster if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and card that was used to make the booking for your refund. Alternatively, you can also follow the instructions above and have your refund sent to your nominated bank account.