We are contacting you regarding tickets to The East Pointers at Tuning Fork on Monday 23rd March 2020.
“Australia and New Zealand. It’s after much thought and deepest sadness that we have decided to cancel the remaining dates on our tour of your beautiful countries. All tickets will be refunded.
The current state of the corona virus has really made the decision for us. We can’t, in good conscience, continue to be the focal point for gatherings. We love our sweaty, dancey fans too much and your health and safety is too important to us! It’s a crazy time for everyone, know that we love you all very very much and will be back to play shows for you as soon as possible! We wish venues and festivals all the very best in navigating this strange time. Stay safe, stay calm and take care of one another! ❤ TEP”.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team by clicking HERE and follow the instructions carefully
If the card remains valid you do not need to contact us
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.