Auckland Philharmonia Orchestra (APO) regrets to advise that the upcoming Beethoven 250 events between 21 - 29 March will not go ahead as planned, owing to the critical Covid-19 situation and the Government’s new limits on mass public gatherings. This includes the Symphony Series concerts.
The following concerts have been closed to the public, but will be livestreamed on the APO website, Radio New Zealand websites, and the APO, Radio New Zealand, Auckland Arts Festival, New Zealand Herald and Auckland Live Facebook pages.
The APO will continue to monitor the position regarding future concerts. As the landscape is shifting quite quickly, they will communicate with their audiences appropriately, as changes occur. The latest updates will be posted on the APO website, the APO Facebook page and the APO Ticketing line voicemail.
This is an unexpected situation and APO appreciates your support during this challenging time. APO looks forward to sharing the Beethoven performances with you and welcoming you back into the concert hall soon.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and card that was used to make the booking for your refund. Alternatively, you can also follow the instructions above and have your refund sent to your nominated bank account