Eilen Jewell at Tuning Fork for Sunday the 29th March, 2020 has been rescheduled. The new date is Sunday the 29th November 2020.
Due to the recent announcement by the New Zealand Government recommending a 14 day self-isolation period for those arriving from overseas, the Eilen Jewell’s tour has been postponed until 29 November.
Existing tickets will remain valid for the new event date. Patrons unable or unwilling to attend the new dates can obtain a full refund.
We apologise for any inconvenience and appreciate your patience.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and card that was used to make the booking for your refund. Alternatively, you can also follow the instructions above and have your refund sent to your nominated bank account.