Unfortunately, due to ongoing border restrictions, the Ten Tenors tour cannot proceed as planned. The good news, however, is that a new production, The New Zealand String Quartet, Four Suits and A Soprano will replace the performances planned for Thursday 29th April 2021 at The Bruce Mason Centre.
This will be an extraordinary night of classical, operatic and pop performances, starring Dame Kiri Te Kanawa protégé Ipu Laga'aia, tenor Chris McRae, musical theatre stars Sophie Morris and Rutene Spooner, and NZ music legend Laughton Kora as well as featured performances by the world renowned New Zealand String Quartet!
The New Zealand String Quartet, Four Suits and A Soprano promises a night of rich musical performance and celebration of New Zealand's finest talents.
Further good news is: if you've already purchased tickets to The Ten Tenors and would like to go to The New Zealand String Quartet, Four Suits and A Soprano, your current seats will be allocated into the new event in the same seats for the same night and venue and you will be automatically issued new tickets via your chosen delivery option.
Alternatively, you can request 100% refund for your original booking
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions below to ensure your request is actioned correctly.
Select the Topic:
Cancelled/Altered Event
Specify Request Type:
- If the debit/credit card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
- If you have purchased your tickets with Cash or EFTPOS from a Ticketmaster Box Office/Outlet you will need to select "Other"
Please note that if only the expiry date has changed, you only need to provide the new expiry. To do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name
If part of your group is still attending please use the subject: Partial Refund and the Event Name
Booking Reference:
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/)
Event Name:
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name manually.
Ticket Forward:
Please do not submit a request if you received tickets via Ticket Forward - only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person - please be sure to specify whether you would like a refund for any/all of the tickets that have been forwarded.
Select: 'No' If you did not use Ticket Forward.
Question:
If you would like a partial refund of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
You can request a refund by clicking HERE