It is with regret that due to the COVID-19 crisis, we are rescheduling Zucchero's 2020 D.O.C World Tour & Festival appearances. We are now forced to change our plans for Australia and New Zealand back to 2022 - as the previously announced 2021 dates are unfortunately in conflict with the rest of his World Tour schedule.

CLICK HERE for a message from Zucchero to his Kiwi fans.

We have all been working very hard behind the scenes to bring you this amazing performer and his incredible live show and we appreciate the loyal support and patience of our ticket holders as we navigate through this current situation. For more details on the new rescheduled dates visit Abstract Entertainment.

How do I get my refund?

If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.

If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.


If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above.