The Crystal Method at The Studio on the 15th December 2020 has been rescheduled.
The event will now take place on 14th December 2021 at 7:00 pm. Your current tickets are still valid for the new date, however if you can no longer attend on the rescheduled date you can request a refund.
The Crystal Method return to New Zealand for the first time since 2007!
For more info head here: https://metropolistouring.com/newzealand/the-crystal-method-2020/
We encourage you to #keepyourticket and keep the industry alive. You will be supporting the Artists and the wider industry of Venues, Agents, Managers, Promoters, Hospitality Workers and so many more who work tirelessly behind the scenes on the events that bring so much joy to all of our lives, and whose livelihoods depend on the industry.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions to ensure your request is actioned correctly.
Select the Topic:
Cancelled/Altered Event
Specify Request Type:
If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
Please note that if only the expiry date has changed you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name
If part of your group is still attending please use the subject: Partial Refund and the Event Name
Booking Reference:
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /
Event Name:
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name
Ticket Forward:
Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person
Select: 'No' If you did not use Ticket Forward.
Question:
If you are only refunding part of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
You can request a refund by clicking HERE.