The Crystal Method at The Studio due to take place on Tuesday, 14 December 2021has been rescheduled...

Due to COVID-19 restrictions on International Travel, The Crystal Method planned for Tuesday 14 December 2021 in Auckland has been rescheduled. The new event date has been locked in for Wednesday 7th December, 2022 and all tickets will be automatically transferred to this new date. We  look forward to seeing you at the new event date and we will be in touch should anything else change. For now, please look after yourself and the people around you, and thank you again for your continued support.

Can’t make it? You will need to request a refund. 

If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.

Refund requests must be submitted prior to 5pm Monday 16th August 2021.

Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.

If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.

If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.

Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.

We're sorry for any disappointment caused.

Thank you very much for your patience.