Disney on Ice at Spark Arena for the 14th-16th August has been cancelled.
Due to the increasing spread of COVID-19 and expanding restrictions on domestic and international travel, and in accordance with national and local governments’ recommendations against large group gatherings, Disney On Ice presents Dare To Dream, scheduled to tour Auckland from 14-16 August has been cancelled.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above to have your refund sent to your nominated bank account.