In line with the latest advice from the Government regarding the prevention of the spread of COVID -19, the upcoming tour of Sir Ranulph Fiennes at the Auckland Town Hall on Friday 22nd May has been rescheduled.
The new date is Sunday 30th May 2021.
Your current ticket(s) are still valid for the new date, however if you can no longer attend on the rescheduled date, we ask that you submit your refund request before Friday 22nd May 2020.
How do I get a refund?
You will need to request a refund. If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team and follow the instructions carefully.
If your original card has a new expiry date, you only need to provide the new expiry.
If your tickets were purchased from a Ticketmaster outlet, please follow the instructions above to have your refund sent to your nominated bank account.