Due to unforeseen circumstances, Auckland Live regrets to advise the following scheduled performance of Mad Hatter’s Tea Party at the Bruce Mason Centre has been cancelled:
2PM Wed 19 December
2PM Thu 20 December
2PM Fri 21 December
We apologise for any inconvenience and are happy to transfer Mad Hatter’s Tea Party ticket(s) for the above date to the following performances, which are going ahead.
11AM Wed 19 December
11AM Thu 20 December
11AM Fri 21 December
11AM Sat 22 December
11AM Sun 23 December
If you would like to exchange please contact us by clicking here and please include your order reference in your email. Please note the deadline for the exchange is 5pm Friday 27 July, 2018.
What if I want a refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically after the 27 July. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team at email@example.com requesting a refund with your bank account details. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking. Please note if you purchased your ticket at the Aotea Box Office, you’ll need to contact our Customer Service Team at firstname.lastname@example.org requesting a refund with your bank account details. Please remember to include your order number in your request.