Katherine Jenkins at the Auckland Town Hall on Sunday 24 May 2020 has been cancelled.
Message from the Artist:
“It comes with great sadness to announce that I will no longer be able embark on my Australian or New Zealand tours. I absolutely love and adore travelling and performing down under, however the health and wellbeing of everyone must be the priority during this time. I look forward to seeing everyone as soon as possible. Stay safe!”
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above to have your refund sent to your nominated bank account.