In light of the situation with COVID-19, the Auckland Philharmonia Orchestra (APO) is deeply disappointed to let you know that all APO concerts scheduled for May have been cancelled.
They know you will be as disappointed as they are. However, the health and well-being of the audience, staff and musicians is the primary concern. The concerts that have been cancelled include:
Fire & Fantasy
Thursday 14 May, Auckland Town Hall
Aretha – Celebrating the Queen of Soul
Thursday 21 May, Kiri Te Kanawa Theatre
As Auckland's orchestra, the APO is still committed to playing for this city and will continue to stream content for your enjoyment. Check apo.co.nz regularly for more information on upcoming APO Encore streams.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above to have your refund sent to your nominated bank account.