The following Royal New Zealand Ballet events have unfortunately been cancelled.
RNZB: Venus Rising September 2020 – All performances at the Wellington Opera House cancelled.
Statement from Royal New Zealand Ballet:
Due to the extension of Level 2.5 restrictions in Auckland and Level 2 across the rest of the country, we have had to make the devastating decision to cancel our upcoming national tour of Venus Rising which was due to open in Wellington on 10 September.
The final three seasons of the six originally scheduled for May to June - which were rescheduled for August to September, and then cancelled in all centres except Wellington, Christchurch and Auckland - have become untenable given the length of time the country will be in Level 2 or above.
All ticket holders will be given a full refund.
Venus Rising is a stunning show and the entire company, who have worked so hard, and all of the RNZB team, find this decision very saddening, yet, at the same time, support the Government’s cautious approach in so diligently keeping the country as safe as possible. We plan to explore the possibility of streaming or broadcasting some or all of the show in the next few weeks and are negotiating with the rights holders. We also hope to programme one or more of the four ballets as part of our 2021 season.
We would like to thank choreographers Twyla Tharp, Alice Topp, Andrea Schermoly and Sarah Foster-Sproull, together with Shelley Washington and Jesse Huot of the Tharp Organization and designers Jon Buswell, Randall G Chiarelli, Donna Jefferis and Daniel Wilson, for steadfastly keeping the faith with the RNZB over many weeks and months of change and uncertainty. Their beautiful ballets have enriched the lives of our dancers and artistic staff, and have nourished our souls.
We would like to thank all our venue partners for working so patiently with us on the many changes this national tour has seen in recent months, and we send them our condolences as they, no doubt, will have to cancel and postpone other shows and events in the coming weeks, on which they rely so much.
These are difficult times for the arts industry, and many of our colleagues in the sector, especially those in technical theatre and events logistics, have experienced the hardest winter of their careers.
In good news, rehearsals for the forthcoming Ryman Healthcare Season of The Sleeping Beauty are shaping up beautifully and it’s going to be a joyous way to end a difficult year. We look forward to sharing it with ballet lovers across the country from 29 October.
If you’re in a position to do so please consider donating the value of your tickets, you can donate to RNZB here - https://www.mynzballet.org.nz/donate/contribute1
How do I get my refund?
In most cases, refunds will be automatically processed back to the credit card that was used to complete that transaction.
Please do not contact us unless one of the following situations applies to you.
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
Please note that direct debit refunds can only be requested by the account/credit card holder.
Otherwise, these are the basic instructions of what to do if you need to contact us, you will need to Submit a Request.
Select the Topic:
Specify Request Type:
If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
Please note that if only the expiry date has changed, you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund to Bank Account, please use the subject: Bank Account Refund and your event name
If you require a refund to the same card but with a New Expiry, please use the subject: New Expiry Refund and your event name
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /
Select your event from the drop-down menu. If your event is not there, select 'Other' and type your event name
Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person
Select: 'No' If you did not use Ticket Forward.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above.
If your card details have changed, you can request a refund by clicking HERE.