Due to Covid-19, unfortunately the following event at Auckland Town Hall has now been cancelled.
New Zealand Symphony Orchestra – The Music of Harry Potter – Sunday, 16th August 2020
You will receive a full refund.
We are very sorry for the inconvenience and we appreciate your understanding and patience during this difficult and challenging time.
Further information and updates can be found here: https://www.nzso.co.nz/the-nzso-experience/faqs/
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to follow the instructions above and have your refund sent to your nominated bank account.