Auckland Live and Shake & Stir Theatre Co unfortunately advise that we have had to postpone the July school holiday season of Roald Dahl’s Fantastic Mr Fox, until further notice.
We understand that this is disappointing news, but the recent impact of Covid-19 and continued uncertainty around border restrictions and quarantine periods for international visitors prohibit our ability to meet the schedule for this tour.
We hope to present Roald Dahl’s Fantastic Mr Fox at the Bruce Mason Centre at a future date and look forward to keeping you informed of new season details.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above to have your refund sent to your nominated bank account.
Anything else you need to know?
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