David Gray's shows scheduled for November 2021 have been rescheduled to the below dates:
TSB Arena, Wellington: Thursday, 24th November 2022 (was 25 November 2021)
Spark Arena, Auckland: Saturday, 26th November 2022 (was 27 November 2021)
Your current tickets are still valid for the new date, however if you can no longer attend on the rescheduled date you can request a refund.
Dear White Ladder ticket holders, thank you all for bearing with us so patiently over the last 12 months. After lengthy discussions, it has been decided with regret that the only sensible option is to reschedule the entire White Ladder Anniversary Tour and move all the dates to 2022. It is hugely disappointing to have to do so, but the key word to keep in mind here is interconnectedness. It’s not enough that some of the dates might be able to happen this year, all of the dates need to happen in order that the tour as a whole makes sense. This is the third time I’ve had to make one of these announcements, but if I’m being honest, it’s the first time that I feel, with a strong degree of certainty, that these rescheduled shows will actually take place. All previously issued tickets remain valid for the new dates. Don’t stop believing! Dave x
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps below. It's imperative that you follow the instructions below to ensure your request is actioned correctly.
Select the Topic:
Specify Request Type:
- If the debit/credit card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
- If you have purchased your tickets with Cash or EFTPOS from a Ticketmaster Box Office/Outlet you will need to select "Other"
Please note that if only the expiry date has changed, you only need to provide the new expiry. To do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name
If part of your group is still attending please use the subject: Partial Refund and the Event Name
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/)
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name manually.
Please do not submit a request if you received tickets via Ticket Forward - only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person - please be sure to specify whether you would like a refund for any/all of the tickets that have been forwarded.
Select: 'No' If you did not use Ticket Forward.
If you would like a partial refund of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
You can request a refund by clicking HERE