Due to scheduling conflicts, the Louis Tomlinson –“World Tour 2020” in Auckland will no longer be going ahead.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team by submitting a request below and follow the instructions carefully.
You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above.