The event organisers for Patti Smith and Her Band who were scheduled to play at the Auckland Town Hall on 28th April 2020 have been in touch to let us know that this performance has unfortunately been cancelled and will be playing one show only in New Zealand next year.
For those with GA tickets:
Bluesfest Touring appreciates your patience during this time and is glad to advise that your ticket will be automatically transferred over to Thursday, April 8th 2021.
You do not need to do anything just turn up with your original ticket on the evening and you will be granted entry.
If you can’t make it to the new date, please submit a refund request here. Refund requests must be submitted prior to 5 pm, Friday 11 September 2020.
For those with Allocated Seating tickets:
Don’t worry, you do not need to do anything, we will process the refund automatically for you.
Bluesfest Touring appreciates your patience during this time and apologises for any inconveniences caused.
Should you wish to still see Patti Smith and Her Band, great news, there are limited tickets available for her show on Thursday, April 8th 2021! Tickets can be purchased HERE
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above.