In light of the recent updates with COVID-19, the APO regret to announce that Great Classics: Tchaikovsky's Violin on 13 August at Auckland Town Hall is cancelled.
This was a difficult but unavoidable decision for the APO, as Auckland officially entered Alert Level 3 lockdown at midday today, 12 August.
This is not a situation they could have foreseen, and appreciate your patience during this challenging time.
They hope that you stay safe and well and look forward to welcoming you back to the concert hall as soon as they can.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 10 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this booking has changed, or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here and follow the instructions carefully. You do not need to contact us if your card remains valid.
If your original card has a new expiry date, you only need to provide the new expiry here.
If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions above.