Q: Is there a risk in attending an event?

Covid–19 is an infectious disease that can result in serious and potentially fatal illness. There is a risk of the transmission of Covid–19 in any environment where people gather. This risk increases in enclosed spaces and with increased numbers of people. The World Health Organisation (WHO) has advised that the elderly and those with underlying medical conditions are more vulnerable. Further information can be found on the WHO’s website: https://www.who.int/health-topics/coronavirus#tab=tab_1.

Whilst Event Partners should all be adopting enhanced Covid related safety measures to help attendees stay safe, the risk cannot be completely eliminated. By attending an event, you assume all risk associated with Covid-19. You must also:                              

• abide by all government guidance aimed at preventing the transmission of the virus (details of which can be accessed via the following link: https://covid19.govt.nz/; and
• follow all directions provided by the Event Partner and their staff members designed to create a safe environment for event attendees.

Ticketmaster sells tickets on behalf of our Event Partners (including venues) and is not responsible for organising or delivering the events themselves. Ticketmaster does not accept any risk associated with attending an event or otherwise linked to Covid-19 (unless arising from breach of the Consumer Guarantees Act). Please see our terms and conditions for further details.

Q: What if I have recently been diagnosed with Covid, have Covid-like symptoms, am quarantining/self-isolating or think I might have been exposed to someone who has Covid?

Please check local health advice for your area and the area where the show is taking place. The latest guidance is published here: https://covid19.govt.nz/. Current guidance in most locations is that you should not attend an event if you are feeling unwell, or if you are required to quarantine or self-isolate due to Covid-19. Please check government requirements and the requirements of the relevant venue and/or Event Partner as they apply to you.  

Q: What is being done at venues to minimise the risk of spreading Covid-19?

Venues should all be adopting new and enhanced Covid related safety measures to help attendees stay safe.  Please refer to the venue’s website for specific information.