We are pleased to announce the missed sold-out game against the Blues vs Crusaders in August is back for summer! The sell-out clash was scheduled for August 16th and due to government COVID restrictions, it was unable to go ahead.

The Blues have invited the Crusaders back to Auckland for the inaugural Blues Footy Fest on Saturday, 20th February 2021.

The Blues Footy Fest is a day that celebrates and acknowledges what we all did to get through COVID, support our community worst hit and kick-start the season the right way. 25% of ticket revenue will be donated to charity and the entire day will be about giving, supporting and celebrating our community.

Gates open at 1pm and will lead into a kids zone, live music, entertainment, a historic curtain raiser, food markets and much more. It’s going to be a day out for the entire family! More details to come in the new year.

As a Sapphire Ticket holder, you do not have to do anything, your Super Rugby Aotearoa- (Blues. Vs. Crusaders) ticket will transfer over to the Blues Footy Fest. However if you are unable to attend and wish to gain a refund, please see below to request a refund.

Can’t make it? You will need to request a refund.

If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions below to ensure your request is actioned correctly.

Select the Topic:
Cancelled/Altered Event

Specify Request Type:

• If the debit/credit card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
• If you have purchased your tickets with Cash or EFTPOS from a Ticketmaster Box Office/Outlet you will need to select "Other"

Please note that if only the expiry date has changed, you only need to provide the new expiry. To do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.

Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name

If part of your group is still attending please use the subject: Partial Refund and the Event Name

Booking Reference:
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/)

Event Name:
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name manually.

Ticket Forward:
Please do not submit a request if you received tickets via Ticket Forward - only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.

Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person - please be sure to specify whether you would like a refund for any/all of the tickets that have been forwarded.

Select: 'No' If you did not use Ticket Forward.

Question:
If you would like a partial refund of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.

You can request a refund by clicking HERE