Thank you for purchasing tickets to The Amici Trust’s production of Mary Poppins – The Broadway Musical at The Civic.
Due to the continued restrictions on mass gatherings in Auckland, some adjustments have been made to the performance schedule for Mary Poppins; the season will now commence on Friday 16 October, 2020.
Your tickets remain valid for the new date and your seats remain the same.
Please see corresponding dates below:
|Event Date||Event Time||New Event Date||Event Time|
|Friday, 2 October 2020||7:30 pm||Friday, 23 October 2020||7:30 pm|
|Saturday, 3 October 2020||2:00 pm||Saturday, 24 October 2020||2:00 pm|
|Saturday, 3 October 2020||7:30 pm||Saturday, 24 October 2020||7:30 pm|
|Sunday, 4 October 2020||1:00 pm||Sunday, 25 October 2020||1:00 pm|
|Sunday, 4 October 2020||6:00 pm||Sunday, 18 October 2020||6:00 pm|
|Wednesday, 7 October 2020||7:30 pm||Wednesday, 21 October 2020||7:30 pm|
|Thursday, 8 October 2020||7:30 pm||Thursday, 22 October 2020||7:30 pm|
|Friday, 9 October 2020||7:30 pm||Friday, 30 October 2020||7:30 pm|
|Saturday, 10 October 2020||2:00 pm||Saturday, 31 October 2020||2:00 pm|
|Saturday, 10 October 2020||7:30 pm||Saturday, 31 October 2020||7:30 pm|
|Sunday, 11 October 2020||1:00 pm||Sunday, 1 November 2020||1:00 pm|
|Wednesday, 14 October 2020||7:30 pm||Wednesday, 28 October 2020||7:30 pm|
|Thursday, 15 October 2020||7:30 pm||Thursday, 29 October 2020||7:30 pm|
|Friday, 16 October 2020||7:30 pm||NO CHANGE|
|Saturday, 17 October 2020||2:00 pm||NO CHANGE|
|Saturday, 17 October 2020||7:30 pm||NO CHANGE|
|Sunday, 18 October 2020||1:00 pm||NO CHANGE|
Can't make it? We're sorry to hear that. You can request an exchange for an alternative performance or a refund.
If you require an exchange for an alternative performance or a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions to ensure your request is actioned correctly.
Select the Topic:
Specify Request Type:
If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
Please note that if only the expiry date has changed you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order, please use the subject: Full Refund - Mary Poppins
If part of your group is still attending, please use the subject: Partial Refund - Mary Poppins
If you require an exchange for an alternative performance, please use the subject: Exchange - Mary Poppins
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name
Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person
Select: 'No' If you did not use Ticket Forward.
If you are only refunding part of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
If you are requesting an exchange for an alternative performance and you have used the subject "Exchange - Mary Poppins" please put your top three preferred dates to exchange to and we will do our best to accommodate your request, subject to availability.
You can request a refund by clicking the "Submit a Request" button below.