Cowboy Junkies scheduled to perform at the Bruce Mason Centre on Friday 29 January 2021 will now be taking place on Friday, 28th January 2022
A statement from the Promoter:
Due to the ongoing uncertainty surrounding border closures due to the COVID-19 pandemic, the Cowboy Junkies tour will now take place on Friday 28 January 2022 at the Bruce Mason Centre. Hold on to your tickets! All currently purchased tickets are valid for new dates.
Whilst refunds are available for any ticket holders who are unable to attend the new date, we would recommend that if at all possible, you show your support for Cowboy Junkies by attempting to reschedule rather than cancel your ticket.
To request a refund, we kindly ask that you submit your request HERE prior to Sunday 28 February, 2021.
Thank you to all for your patience.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions below to ensure your request is actioned correctly.
Select the Topic:
Specify Request Type:
- If the debit/credit card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
- If you have purchased your tickets with Cash or EFTPOS from a Ticketmaster Box Office/Outlet you will need to select "Other"
Please note that if only the expiry date has changed, you only need to provide the new expiry. To do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
Subject: (This is very important)
If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name
If part of your group is still attending please use the subject: Partial Refund and the Event Name
You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/)
Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name manually.
Please do not submit a request if you received tickets via Ticket Forward - only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person - please be sure to specify whether you would like a refund for any/all of the tickets that have been forwarded.
Select: 'No' If you did not use Ticket Forward.
If you would like a partial refund of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.
You can request a refund by clicking HERE