We have been advised by the event promoter that Julien Baker, scheduled to take place on the 15th February 2019 at the Tuning Fork has been cancelled, please find the official statement below: .
“Due to personal matters that have arisen, Julien Baker will be cancelling the remainder of her February tour in Japan, New Zealand, and Australia. We extend our deepest apologies to those who had planned to attend and thank you for your understanding.
It is always unfortunate when a tour gets cancelled, but our thoughts are with Julien at this time for whatever she is going through.”
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team here requesting a refund with your bank account detail. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.