This event has been cancelled...
The event organisers have been in touch to let us know that NZSO: Setting Up Camp - Town & Country on Saturday, 24 September 2021 at the Dunedin Town Hall has been cancelled.
A message from the presenter:
Your safety and wellbeing during the pandemic are our No. 1 priority. Due to the current Covid-19 restrictions, the NZSO has made the difficult decision to cancel its Setting Up Camp tour to Dunedin this month.
This means the Orchestra’s performance of Town and Country at Dunedin Town Hall on 24 September is cancelled.
Tickets will be refunded either via the ticketing agency, which will contact you directly, or the NZSO if you are an NZSO Subscriber.
We know that audiences in Otago will be disappointed that the Town and Country concert will not go ahead. This concert can only be performed to a live audience at Alert Level 1 and a return to Alert Level 1 is uncertain this month.
We are still looking forward to performing in Dunedin this year on 7 November with our hit Four Seasons tour– featuring performances of Vivaldi’s famous The Four Seasons and tango composer Astor Piazzolla’s The Four Seasons of Buenos Aires.
We continue to be grateful for the patience and understanding of our audiences this year.
We will return.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.