Due to recent announcements by the New Zealand Government closing the quarantine-free travel bubble between Australia and New Zealand for 8 weeks, the Allen Stone shows as part of Elemental Nights will no longer be going ahead.
Ticketholders will automatically receive a full refund from their point of purchase, please allow between 5 to 10 business days for your refund to process.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete that transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Please do not contact us unless one of the following situations applies to you.
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS
Please note that only the account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.