This event has been cancelled...
New Zealand Rugby and SANZAAR have confirmed that due to the pause in the trans-Tasman bubble, there have been scheduling changes made to matches in the Fortinet Rugby Championship. Unfortunately for our All Blacks fans, the Test against Argentina at Eden Park on the 11th of September has been moved across the Tasman to Australia. As a ticket purchaser, you can access a full refund for this match, details below.
We appreciate that the cancellation of the All Blacks v Argentina Test in Auckland will be a disappointment for many of our All Blacks fans, especially given how well Auckland gets behind the All Blacks. We are also conscious there are many fans who would still like to stand in black with the All Blacks as they battle with Australia for the Bledisloe Cup. With the changes in the All Blacks playing schedule, we are pleased to offer you the opportunity to purchase tickets at a preferred rate for the second Bledisloe Cup match now scheduled for Saturday the 14th of August at Eden Park, Auckland. Tickets in the Premium, A and B categories will be available at pricing that was originally offered for the Argentina Test. This special offer is open from 10am Wednesday 4 August until 6pm Friday the 13th of August. To access this pricing, please click on the link in the email you received.
In addition, purchasers of tickets for the second Bledisloe Cup Test will be able to attend the Auckland v Bay of Plenty Bunnings NPC fixture at Eden Park on Saturday August 21 free of charge. Simply keep your Test ticket and present it at the box office to redeem a match ticket on the day.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.