This event has been cancelled...
The event organisers have been in touch to let us know that The Kids Sing 2021 on TONIGHT (Wednesday, 18 August 2021) at The Auckland Town Hall has been cancelled.
A message from the presenter:
Due to the Government announcement of New Zealand being in Alert Level 4 The Kids Sing in the Auckland Town Hall is cancelled.
Your tickets will be refunded automatically, there is nothing to do on your part. Please allow 10 – 14 working days for your refund to be processed. If your tickets were purchased from a Ticketmaster outlet, you will need to follow the instructions outlined below.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.