This event has been CANCELLED...
On behalf of the performers, crew, and staff of The New Zealand Dance Company we are disappointed to advise that due to continuing COVID-19 Alert Level 3 government directives in Auckland, the rescheduled 3–4 December 2021 season of Night Light will not be able to proceed.
Thank you to those who confirmed their ticketing options and selected to transfer their Night Light tickets into the December season. As the rescheduled season has now been cancelled, the value of your Night Light tickets will automatically be refunded to the account used to purchase the original season tickets. If you purchased your tickets via phone, our box office will call you to process your refund.
The New Zealand Dance Company’s Executive Creative Director, Janine Dijkmeijer said, “To be in the position of having to cancel the Premiere season of Night Light three times over the last eighteen months has been heart-breaking for everyone in the Company. We remain committed to sharing these beautiful works with audiences as soon as we can and know there will be better times ahead.
In order to continue to keep doing what we do, now more than ever we’re asking for your support and that if able to, you donate the value of your ticket to NZDC to contribute to the subsistence of the Company as we move through these extraordinarily trying times. Donations can be made at the link below and we thank you in advance for any support you’re able to offer.”
Please click here.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.