This event has been RESCHEDULED...
The event organisers have been in touch to let us know that SYNTHONY NO.3 which was scheduled to run on Saturday 4 December 2021 at Spark Arena has now been rescheduled.
The event will now be taking place on Friday 17th December 2021.
A message from the presenter:
Auckland, we’re here to settle the nerves as we know you are all excited to see SYNTHONY as soon as possible. With the current traffic light system coming into play, we have rescheduled SYNTHONY No.3 by a few short weeks to Friday 17th December, 2021!
All tickets will be automatically transferred and if you are unable to make the new date you will be able to obtain a refund.
In response to the recent introduction of the traffic light system by the New Zealand Government, we have some important additional information for SYNTHONY Auckland. We aim to deliver the best show possible to all of our NZ fans and with that comes a need of certainty for all those attending, therefore proof of vaccine certificates will be required for the upcoming show.
Our team is working extremely hard to ensure we deliver safe and healthy events for all attendees in response to Covid-19. If you are unable to meet the requirements of the vaccine certificates or unable to attend on the new date, you may be eligible for a ticket refund. Refund requests for all shows must be submitted within the 7-day period ending Thursday, 18th November. Please contact the Ticketmaster directly to obtain your refund, within this period. If you are having any issues, please email us at synthony@synthony.com and we would be happy to assist.
Hold on to your tickets, play our Spotify playlist on loud and make sure you’re ready to dance because SYNTHONY No.3 will be the biggest show yet!
COVID DELAY DATE: If SYNTHONY No.3 cannot take place on Friday 17th December 2021 due to government regulations regarding COVID-19, the event will be postponed to Saturday 12 March 2022. Please ensure you are able to attend both the show date, and back up date when retaining tickets as there are no refunds unless required by law if the concert is rescheduled due to COVID-19 regulation.
What happens now?
Your tickets will be valid for Friday 17 December 2021. You don't need to do anything, just hold on to your tickets.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5pm, Thursday 18 November 2021.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
We're sorry for any disappointment caused.
Thank you very much for your patience.