This event has been CANCELLED...
The event organisers have been in touch to let us know that Chamber Music New Zealand - Another Night in Vienna at the Concert Chamber on Wednesday 8 December 2021 has been cancelled.
A statement from Chamber Music New Zealand:
It’s been a long few months; full of worry, uncertainty and constant adaptation to an ever-changing environment. And it looks like change and uncertainty will be with us for a while. With this, we have made the difficult decision to cancel the final concert of the season: Another Night in Vienna on Wednesday 8 December. The ambiguity in how the border will operate, and how we might safely move performers in and out of the region has been the primary catalyst for this decision.
How do I get my refund?
All tickets will be refunded automatically, there is nothing to do on your part. Please allow 10 – 14 working days for your refund to be processed.
If your tickets were purchased from a Ticketmaster outlet, you will need to contact the Customer Service Team at Ticketmaster here and follow the instructions.
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.