This event has been cancelled...
ARONUI Indigenous Arts Festival has postponed its 11-day celebration of cultural expression until further notice, as a result of the ongoing COVID-19 Alert level restrictions across Aotearoa and disappointingly can no longer proceed with certain events at this time.
The Festival - which was slated for September 9 to 19 - included over 30 artists headlined by Auckland acts including Troy Kingi and the Upperclass and Rutene Spooner with ‘Hardcase Hori Housie’.
With events like the ARONUI Māori Market which was to have over 40 stalls and expected to draw a crowd of over 2000 people, the Trust has made the decision to postpone the ‘Troy Kingi and the Upperclass’ event and cease proceeding with all other festival events to avoid having to reduce capacity or lessen the positive community impact of this kaupapa.
New dates for Troy Kingi and the Upperclass event will be announced soon. Please check ARONUI’s website for further event rescheduling updates.
Full refunds will be issued via Ticketmaster.
How do I get my refund?
In most cases, we will process refunds automatically to the credit card used to complete the transaction.
Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.
Please do not contact us unless one of the following situations applies to you:
- The credit card used to make the purchase has expired
- The credit card used to make the purchase has been cancelled or the number has changed
- You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*
Please note that only the original account/credit cardholder can request direct debit refunds.
Otherwise, please follow the "How to Contact us" instructions here.
*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.
Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
We're sorry for any disappointment caused.
Thank you very much for your patience.