Kia Ora Koutou,
We are getting in touch with some important information around L.A.B’s show at Western Springs Stadium on Saturday 22 January, 2022. This email contains information on VIP upgrades, accessibility, COVID-19 policies and an updated COVID-19 postponement date of April 2, 2022.
If you have bought a ticket to L.A.B Western Springs and did not purchase tickets with the correct accessibility requirements, please email us at Ticketmaster for further information please click here.
Spark Hill VIP Zone:
L.A.B fans can enjoy a premium concert experience with the Spark Hill VIP Zone. Spark Hill VIP includes: Exclusive viewing zone positioned on the hill looking over the show, Spark Express Lane priority entry, VIP bar with an exclusive beverage list, luxury toilets, plush furnishings such as bean bags & bar leaners, plus a grandstand with the perfect view of the stage. Each VIP ticket includes access to either GA Field or GA Terrace sections.
Existing ticket holders have exclusive first access for 24 hours to purchase this VIP upgrade for $182.50 (plus booking fees) from the below link.
All current ticket holders can purchase a VIP upgrade here.
Spark Hill VIP tickets (including GA ticket & Spark Hill access) for new customers will be available after 24 hours for $282.50 (plus booking fees).
COVID19 Event Entry Policy:
In accordance with the NZ Government's introduction of a Vaccine Certificate, any event attendee or ticket holder agrees to comply with all Governmental requirements around mass gatherings & the requirement to be vaccinated to attend an event and the use of these Certificates (or other evidence of vaccination or exemption as required or permitted by Government) that are in place at the time of the event.
All COVID-19 mass gathering requirements for this event will be clearly communicated to all ticket purchasers closer to the event date and are subject to change. Patron safety is paramount, and we will be working with the venue and ticketing to ensure that all attendees are comfortable.
If you cannot comply with these guidelines, you can apply for a refund using the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5pm November 30, 2021.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
COVID Postponement dates:
If the event is unable to take place on the advertised date of Saturday January 22, 2022 due to government regulations regarding COVID-19, the event will be postponed to Saturday April 2, 2022 and your tickets will remain valid for this back-up date (no refunds if the back-up date is activated). In the event that this date is actioned, ticket holders will be emailed all information.
Kia Ora Koutou,