This event has been RESCHEDULED...

We are contacting you to let you know that due to the recently announced gathering restrictions, all New Zealand dates on the Urzila Carlson - It's Personal Tour have been rescheduled.

New date: Saturday, 22 October 2022 at the Bruce Mason Centre, Auckland (previously, Saturday, 19 February 2022).

All tickets remain valid for the rescheduled show without the need for exchange. 

Patrons unable or unwilling to attend the new dates can obtain a refund from the point of purchase. Refund requests are to be submitted prior to 5pm Thursday 3 February 2022.

For any questions relating to your ticket purchase, please contact your original point of purchase


What happens now?

Your tickets will be valid for Saturday, 22 October 2022. You don't need to do anything, just hold on to your tickets.


Can’t make it? You will need to request a refund. 

If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.

Refund requests must be submitted prior to 5pm Thursday, 3 February 2022.

Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.

If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.

Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.

We're sorry for any disappointment caused.

Thank you very much for your patience.