The Chamber Music New Zealand 2022 Concert Series of The Seasons has been CANCELLED.

A message from the presenter:

Thank you for booking tickets to The Seasons due to commence touring the country in March as part of the Chamber Music New Zealand 2022 concert series. 

With the safety and wellbeing of our audiences and artists at the forefront of our minds, and with many centres already exceeding the 100-patron capacity under the Red Traffic Light restrictions, we have had to make the difficult decision to postpone most of this tour until November. 

Unfortunately, in Auckland, we have been unable to secure a new date, that can work within this new tour, so disappointingly we must confirm we are unable to present The Seasons in Auckland this year.  

We are hugely disappointed not to be presenting this concert in Auckland, but we hope you understand the complexities that have arisen around rescheduling this national tour. 

Thank you again for your support of CMNZ and we look forward to seeing you throughout the year.
 

How do I get my refund?
 

In most cases, we will process refunds automatically to the credit card used to complete the transaction.

Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction, once processed, please allow a further 3-5 business days for the funds to appear on your statements.

Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.

AfterPay
If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.

Please do not contact us unless one of the following situations applies to you:

• The credit card used to make the purchase has expired
• The credit card used to make the purchase has been cancelled or the number has changed
• You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*

Please note that only the original account/credit cardholder can request direct debit refunds. 

Otherwise, please follow the "How to Contact us" instructions here.

*If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.

Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly

We're sorry for any disappointment caused.

Thank you very much for your patience