This event has been RESCHEDULED...
Due to the current Covid-19 restrictions The Magical Music of Harry Potter at The Opera House on Saturday, 4 June 2022 has been rescheduled.
The event will now be taking place on Sunday, 14 May 2023. All tickets will remain valid for the new date.
A message from the presenters:
'Dear customers and audiences in New Zealand,
We were going to offer you a very special night out with "The Magical Music of Harry Potter" in June 2022.
You may not realise but we have international cast and crew coming in for the production, and this is to give you the best possible experience.
In any other time this would usually be without problem. The various different restrictions across the world are still having a huge impact on our full tours going ahead, and we can’t get the shows to happen as we would wish.
We all had great expectations for these shows that our team has been planning, but we need to postpone our concerts to 2023.
Star Entertainment is really sorry and would like to offer you the chance to hold your tickets for the rescheduled date on Sunday, 14 May 2023 or obtain a refund.
The good news: for the new dates all our stars can travel again and be there for you for an amazing show!'
from Jaka Bizilj, CEO Star Entertainment
What happens now?
Your tickets will be valid for Sunday, 14 May 2023. You don't need to do anything, just hold on to your tickets.
Can’t make it? You will need to request a refund.
If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
Refund requests must be submitted prior to 5PM Saturday, 4 June 2022.
Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
We're sorry for any disappointment caused.
Thank you very much for your patience.