General Information
- I haven't received my tickets, can I have them emailed to me?
- Why is there a Levy Fee on my ticket purchase?
- Where is the seating chart for a specific event?
- Why do you request my address, post code and or phone number during the booking process?
- Postcodes are now compulsory when making Ticket Purchases with Ticketmaster
- Why isn't my temporary password working?
- Why is the Online Security Check so difficult?
- Why am I receiving TicketAlerts?
- What is a "My Ticketmaster" Member?
- Important information about Two Factor Authentication
- How do I unsubscribe from MyTicketmaster?
- How do I notify you of a change of address?
- How do I create a Ticketmaster profile?
- How do I change what Ticketmaster Alerts I receive?
- How come I'm not receiving any alerts?
- Why does the wait time on the internet increase as well as decrease?
- What is Ticketmaster Platinum?
- What is the procedure for anti-scalping?
- What is the interactive seat map and how do I use it?
- What is a Prezzy Card?
- What does "Page Limit Exceeded" mean?
- Payment Processing Fee
- How do I speak to a real person?
- How do I find an event or venue on the Ticketmaster website
- How can I get a tax invoice for the booking I made online?
- How can I get a tax invoice for the booking I made over the phone?
- Do you have information on events sold by Ticketmaster overseas?
- Why do you prefer that I list a mobile number when purchasing tickets?
- Will the main cast be performing on the date I've booked tickets for?
- When does 'X' go on sale?