- Elton John Auckland
- My Event has Postponed or Rescheduled | How do I get a refund?
- What do I need to know about COVID 19 and attending events
- BreakOut 2020 - Rescheduled
- Introducing the Kiri Te Kanawa Theatre
- Delete your MyTicketmaster account
- I haven't received my tickets, can I have them emailed to me?
- Why is there a Levy Fee on my ticket purchase?
- Where is the seating chart for a specific event?
- Why do you request my address, post code and or phone number during the booking process?
- Postcodes are now compulsory when making Ticket Purchases with Ticketmaster
- Why isn't my temporary password working?
- Why is the Online Security Check so difficult?
- Why am I receiving TicketAlerts?
- What is a "My Ticketmaster" Member?
- Important information about Two Factor Authentication
- How do I unsubscribe from MyTicketmaster?
- How do I notify you of a change of address?
- How do I create a Ticketmaster profile?
- How do I change what Ticketmaster Alerts I receive?
- How come I'm not receiving any alerts?
- Why does the wait time on the internet increase as well as decrease?
- What is In Demand Tickets?
- What is the procedure for anti-scalping?
- What is the interactive seat map and how do I use it?
- What is a Prezzy Card?
- What does "Page Limit Exceeded" mean?
- Payment Processing Fee
- How do I speak to a real person?
- How do I find an event or venue on the Ticketmaster website
General Information