TICKET DISPATCH
The latest dispatch information for some of our biggest events – updated daily.
CANCELLED & ALTERED EVENTS
Venue changes, date changes and refund information – updated daily.
BOOKING CONFIRMATION
Instructions on how to check the details of an existing order.
ACCESSIBLE INFORMATION
Booking procedures, policies and information.
I have selected Venue/Outlet pickup as my delivery method. Can I collect these tickets from any Ticketmaster Outlet?
If you select venue collection you can either collect your tickets on the event day from the venue box office or prior to event day from one of the following Ticketmaster outlets:
Northland
Forum North - 7 Rust Avenue - Whangarei
Auckland
The Bruce Mason Centre – Takapuna Auckland
The Box - Aotea Centre Auckland City
Lower North Island
The Sir Howard Morrison Performing Arts Centre - 1170 Fenton Street - Rotorua
Searle Travel - 291 Gloucester Street - Taradale
Ticketmaster Wellington - 256 Lambton Quay Level 2 shop 10 - Wellington City
South Island
Regent Theatre - 17 The Octagon, Dunedin
Some events do not have venue collection available. If this applies to your event the option for venue collection will not be available at the time of purchase.
PLEASE NOTE:
All Venue collections must be collected and personally signed for by the credit card holder who is the only person authorised to collect tickets. For identification purposes the credit card holder must present personal ID, the credit card which was used when purchasing the tickets and the account confirmation number