Ticket Transfer makes it possible to send tickets to friends and family. You can use Ticket Transfer to send some or all of your tickets from your Ticketmaster account to others securely, allowing everyone to enter the event with their own ticket.
Please see our Purchase Policy for more information on transfer tickets.
Transferring your tickets
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1. Open the Ticketmaster app and sign into your account.
2. Find your order in My Events.
3. Tap Transfer. If the Transfer button is grayed out, your tickets aren’t eligible for transfer.
4. Select the tickets you'd like to transfer and tap Transfer To.
5. Enter your recipient's information, including their email address — you could even add a note too. The link to claim the ticket will go to your recipient in an email.
6. Tap Transfer Ticket. -
1. Sign into your My Account.
2. Find your order in the My Tickets section.
3. Click Transfer Tickets. If the Transfer button is grayed out, your tickets aren’t eligible for transfer. For account security, you may need to confirm your account by entering the four-digit code emailed to you.
4. Select the tickets you'd like to transfer and click Continue.
5. Enter your recipient's information, including their email address — you could even add a note too.
6. Click Confirm.
For visual step-by-step instructions, watch the video below:
Your transferred tickets will show in your account as sent. Once the recipient has accepted them, you’ll receive an email confirming the ticket has been accepted. After a successful Ticket Transfer, the ticket in your account is no longer valid for event entry.
Visit the FAQ How do I accept transferred tickets? for more information.
Ticket Transfer requirements
Can I transfer tickets for any event?
For most events, you can use Ticket Transfer. But some events have rules and restrictions applied to them. If Ticket Transfer isn’t eligible, the Transfer button will be grayed out.
Why is transfer not available on my event?
Ticket Transfer is available for most events, but not all.
This could be because:
- The venue doesn't offer Ticket Transfer yet (we're working on that).
- The artist or venue turned Ticket Transfer off for that event/section.
- The event was canceled (ticket buyers are automatically refunded).
- The event has already happened.
- The tickets were bought over the phone.
- There a delay in shipping the physical tickets or providing access to mobile tickets.
Will the person I transfer tickets to need a Ticketmaster account?
Yes, but if they don’t have one, it only takes seconds to create a Ticketmaster account.
If they have an account already, use the email address associated with their Ticketmaster account for the Ticket Transfer - it’s easier for them to accept tickets that way.
Can I transfer parking that I purchased for my event?
No, you can only transfer the event tickets. Merchandise, parking passes and vouchers aren’t eligible for transfer.
Can I transfer tickets that were transferred to me?
Yes, once you accept the tickets, they're all yours. If you can’t use them, simply transfer them to someone else.