Popular articles

• Mary Poppins - Important Information - New Dates

  

   

  Thank you for purchasing tickets to The Amici Trust’s production of Mary Poppins – The Broadway Musical at The Civic.

  Due to the continued restrictions on mass gatherings in Auckland, some adjustments have been made to the performance schedule for Mary Poppins; the season will now commence on Friday 16 October, 2020. 

  Your tickets remain valid for the new date and your seats remain the same. 

  Please see corresponding dates below:

  Event Date	Event Time	New Event Date	Event Time
  Friday, 2 October 2020	7:30 pm	Friday, 23 October 2020	7:30 pm
  Saturday, 3 October 2020	2:00 pm	Saturday, 24 October 2020	2:00 pm
  Saturday, 3 October 2020	7:30 pm	Saturday, 24 October 2020	7:30 pm
  Sunday, 4 October 2020	1:00 pm	Sunday, 25 October 2020	1:00 pm
  Sunday, 4 October 2020	6:00 pm	Sunday, 18 October 2020	6:00 pm
  Wednesday, 7 October 2020	7:30 pm	Wednesday, 21 October 2020	7:30 pm
  Thursday, 8 October 2020	7:30 pm	Thursday, 22 October 2020	7:30 pm
  Friday, 9 October 2020	7:30 pm	Friday, 30 October 2020	7:30 pm
  Saturday, 10 October 2020	2:00 pm	Saturday, 31 October 2020	2:00 pm
  Saturday, 10 October 2020	7:30 pm	Saturday, 31 October 2020	7:30 pm
  Sunday, 11 October 2020	1:00 pm	Sunday, 1 November 2020	1:00 pm
  Wednesday, 14 October 2020	7:30 pm	Wednesday, 28 October 2020	7:30 pm
  Thursday, 15 October 2020	7:30 pm	Thursday, 29 October 2020	7:30 pm
  Friday, 16 October 2020	7:30 pm	NO CHANGE
  Saturday, 17 October 2020	2:00 pm	NO CHANGE
  Saturday, 17 October 2020	7:30 pm	NO CHANGE
  Sunday, 18 October 2020	1:00 pm	NO CHANGE

   

  Can't make it? We're sorry to hear that. You can request an exchange for an alternative performance or a refund.

  If you require an exchange for an alternative performance or a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions to ensure your request is actioned correctly.
  
  Select the Topic:

  Cancelled/Altered Event
  
  Specify Request Type:

  If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
  
  Please note that if only the expiry date has changed you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
  
  Subject: (This is very important)

  If you require a refund for all the tickets in your order, please use the subject: Full Refund - Mary Poppins

  If part of your group is still attending, please use the subject: Partial Refund - Mary Poppins

  If you require an exchange for an alternative performance, please use the subject: Exchange - Mary Poppins

  Booking Reference:

  You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /

  Event Name:

  Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name

  Ticket Forward:
  
  Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
  
  Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person

  Select: 'No' If you did not use Ticket Forward. 

  Question:

  If you are only refunding part of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.

  If you are requesting an exchange for an alternative performance and you have used the subject "Exchange - Mary Poppins" please put your top three preferred dates to exchange to and we will do our best to accommodate your request, subject to availability.

  You can request a refund by clicking the "Submit a Request" button below.

  
  
  
  

• Harry Styles - Postponed

         

  Harry Styles at Spark Arena for the 23rd November 2020 has been postponed. The new date is yet to be confirmed.
  
  Due to ongoing government restrictions, and out of an abundance of caution for the safety of our fans, crew and staff, the Harry Styles ‘Love on Tour 2020’ shows in Australia and New Zealand scheduled to take place in November 2020 will be postponed. 
  
  In a message from Harry to his fans:
  
  “Everyone’s health and safety remains our top priority, which is why I unfortunately have to postpone all 2020 shows in South America, Mexico, Australia and New Zealand until further notice. I really hope to play the shows as planned for 2021 but will continue to monitor the situation over the coming weeks and months. I can’t wait to see you all on the road as soon as it’s safe to do so.”
  
  The rescheduled dates will be announced in due course. Purchased tickets for the original dates will be valid for the rescheduled dates. Ticketholders are encouraged to hang onto their tickets until the rescheduled dates have been confirmed.
   
  For more information please contact your point of purchase.
  
  Your current ticket will remain valid for the new date.
  
  
  

• My Chemical Romance - Rescheduled

   

  

   

  The My Chemical Romance show scheduled for Wednesday, 25 March 2020 at Outer Fields will now take place on Saturday, 6 November 2021.

  Special guests to be announced at a later date.  

  Existing tickets remain valid for the new date without the need for exchange. Ticket holders unable to attend the new dates can obtain a refund from Ticketmaster.

  Refund requests must be submitted prior to 5pm, October 9 2020. 

  For any further ticket enquiries please visit: https://bit.ly/322eoyZ

  Can’t make it? You will need to request a refund.

  If you require a refund, please follow the steps below. When submitting your request, it's imperative that you follow the instructions to ensure your request is actioned correctly.
  
  Select the Topic:

  Cancelled/Altered Event
  
  Specify Request Type:

  If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
  
  Please note that if only the expiry date has changed you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
  
  Subject: (This is very important)

  If you require a refund for all the tickets in your order please use the subject: Full Refund and My Chemical Romance

  If part of your group is still attending please use the subject: Partial Refund and My Chemical Romance

  Booking Reference:

  You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /

  Event Name:

  Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name

  Ticket Forward:
  
  Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
  
  Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person

  Select: 'No' If you did not use Ticket Forward. 

  Question:

  If you are only refunding part of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.

  You can request a refund by clicking HERE.

• Covid-19 (Coronavirus)

  

  Information about COVID-19 (Coronavirus)

  Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most important priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with local authorities in monitoring and assessing overall impact, while actively supporting the artists, teams, festivals and venues you love as they work out how best to proceed with the thousands of events they have on the horizon.

  While some events unfortunately have had to be cancelled, we are working with many of our event partners to see how best to reschedule each event for your enjoyment. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory.

  In order to provide you with as much information as we can, we have created a comprehensive information page that will be consistently updated with changes to the status of all impacted events, so feel free to check back often.

  As a result of the high volume of cancellations and rescheduled events, we encourage you not to reach out directly with a refund request. The best way to check your event status is through this page 

  In the meantime, please see below for more detailed guidance:

  • For future events that are still scheduled, you’re all set. There’s nothing you need to do. If anything changes, we will contact you with updates.
  • If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.
  • If your event has been rescheduled, we are working with the event organiser to identify new dates, and we will contact you as soon as we have confirmation and more information this.
  • For additional information, you can visit our help centre 

  Please understand that due to the high volume of enquiries, our Fan Support team is experiencing longer than normal wait times.

  For now, we want to thank you for being such a valued part of the live entertainment world. We are working around the clock on solutions and truly apologise for any inconvenience.

  At Ticketmaster, our vision is to connect people through the power of live events. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans. We’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. We wish everyone the best health and safety during this difficult time, and we look forward to returning to our favourite live events as soon as possible.

  Sincerely,

  Ticketmaster

  What if my event is cancelled or postponed due to Coronavirus COVID-19?

  If your event has been cancelled, we’ll be in touch to confirm when your refund will be processed and what action you need to take.

  We’ll also get in touch if your event is rescheduled. Your tickets will be valid for the rescheduled date but if you can’t make it, you can get a refund once the new date has been announced.

  What is being done at venues to ensure prevention of Coronavirus COVID-19?

  Please refer directly to the venue’s website for more information.

• Cancelled and Rescheduled Events

  

  
  Please note that in Alert Level 2 we will be operating with new operating hours of 9am to 5pm Monday to Sunday please do not send in multiple requests, doing so will slow down our response times. Instead, try our Social Media team or check our help pages if you are in need of any updates, these will be updated regularly. If your event is today, please visit the venue box office for assistance. We are currently experiencing an unpredicted amount of Rescheduled and Cancelled events. Please be assured that our staff are doing everything that they can to answer you. If your event isn't listed below, please do not contact us asking for information. When/if your event is affected, you will be contacted by email and SMS and the information will be posted here. This page will be updated as soon as we hear officially from event partners. Thank you for your patience and understanding during this trying time.
  
  Any events that have been cancelled or rescheduled you should be able to find more details in our helpdesk. If you can't find what you're looking for, try searching the name of your event in the search bar above. There may be instances, especially with postponed shows, where the new date has not yet been confirmed by the Promoters. For more information, please keep an eye on this page, which will be updated with all the latest information.

  
  My event's been rescheduled – will I get new tickets?
  
  If tickets have already been sent out when the event's been rescheduled, they'll usually be valid for the new date. There's sometimes the odd occasion where the original tickets won't be accepted, but we'll always be sure to let you know if that's the case. We will make contact with all of our customers to advise what they'll need to do. 
  
  Why isn't my event listed here? I'm sure I've heard it was cancelled.
  
  We can only announce a change once it's been confirmed to us by the Venue or Promoter. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry. It might be that we're just finalising details, but we'll let you know as soon as we have the details confirmed. Check the list below for any changes to your event.
  
  If you still require further assistance, please don't hesitate to follow the Submit a request above, and one of our Customer Support representatives will provide an answer as soon as possible.
  
  

  Rescheduled
  Event		Venue/City		Original Date		New Date		New Venue
  Marc Rebillet		Auckland - Powerstation		24 March 2020		23 January 2021		No Change
  My Chemical Romance		Auckland - Outer Fields		25 March 2020		6 Nov 2021		No Change
  TINA: Simply the Best		Wellington - Opera House		25 March 2020		8 Nov 2020		No Change
  Todrick Hall		Wellington - Opera House		26 March 2020		10 January 2021		No Change
  The National		Auckland - Kiri Te Kanawa Theatre		3-4 April 2020		7-8 Dec 2020		Auckland - The Civic
  Touch Bass		Auckland - Spark Arena		9 April 2020		1 April 2021 5:30 pm		No Change
  Th' Dudes		Wellington - TSB Arena		11 April 2020		13 Nov 2020		No Change
  Th' Dudes		Nelson - Trafalgar Centre		12 April 2020		2 Dec 2020		No Change
  Marcus King Band		Auckland - Powerstation		16 April 2020		8 April 2021		No Change
  Th' Dudes		Dunedin - Town Hall		17 April 2020		5 Dec 2020		No Change
  The Daffodils		Auckland - The Hollywood Theatre		17 April 2020		22 Oct 2020		Auckland - Hopetoun Alpha
  Alanis Morissette		Auckland - Spark Arena		21 April 2020		25 Nov 2021		No Change
  Th' Dudes		Whangarei - McKay Stadium		22 April 2020		28 Nov 2020		No Change
  Ten Tenors		Wellington - Michael Fowler Centre		24 April 2020		23 April 2021		No Change
  Th' Dudes		Auckland - Town Hall		24 April 2020		19 Nov 2020		No Change
  Th' Dudes		Auckland - Town Hall		25 April 2020		20 Nov 2020		No Change
  Patti Smith		Auckland - Town Hall		27 Apr 2020		8 April 2021		No Change
  Best Foods Comedy Gala		Auckland - Kiri Te Kanawa Theatre		30 April 2020		7 Nov 2020		Auckland - The Civic
  Ten Tenors		Auckland - Bruce Mason Centre		29 - 30 Apr 2020		29 April 2021		No Change
  Cowboy Junkies		Auckland - Bruce Mason Centre		1 May 2020		29 Jan 2021		No Change
  Cowboy Junkies		Wellington - Opera House		2 May 2020		31 Jan 2021		No Change
  Great Gable		Auckland - Tuning Fork		2 May 2020		31 Oct 2020		No Change
  Best Foods Comedy Gala		Wellington - Opera House		3 May 2020		9 Nov 2020		No Change
  Faith No More		Auckland - Spark Arena		8 May 2020		24 Feb 2021		No Change
  Ben Elton		Auckland - Civic Theatre		9 May 2020		18 May 2021		No Change
  The Bluetones		Auckland - Tuning Fork		12 May 2020		26 Jan 2021		No Change
  Bravo Amici		Dunedin - Town Hall		12 May 2020		25 May 2021		No Change
  Ben Elton		Wellington - Opera House		12 May 2020		30 April 2021		Wellington - Michael Fowler Centre
  Bravo Amici		Wellington - Opera House		14 May 2020		23 May 2021		Wellington - Michael Fowler Centre
  Fly My Pretties		Wellington - Michael Fowler Centre		15 May 2020		27 Nov 2020		Wellington - Opera House
  Yesterday Once More		Auckland - Bruce Mason Centre		15 May 2020		10 April 2021		No Change
  Backstreet Boys		Auckland - Spark Arena		16 & 17 May 2020		28 Apr 2021		No Change
  Bravo Amici		Auckland - Kiri Te Kanawa Theatre		19 May 2020		21 May 2021		No Change
  Level 42		Auckland - The Civic		20 May 2020		28 Apr 2021		Auckland - Town Hall
  Fastlove		Auckland - Bruce Mason Centre		22 May 2020		30 April 2021		No Change
  Sir Ranulph Fiennes		Auckland - Town Hall		22 May 2020		30 May 2021		No Change
  Sir Ranulph Fiennes		Wellington - Michael Fowler Centre		25 May 2020		31 May 2021		No Change
  Big Thief		Auckland - Powerstation		25 May 2020		19 March 2021		No Change
  The Jazz Gala in Concert		Auckland - Bruce Mason Centre		25 May 2020		26 Oct 2020 2 pm		No Change
  Kota The Friend		Auckland - Neck of the Woods		28 May 2020		15 Dec 2020		No Change
  Fly My Pretties		Auckland - Town Hall		30  May 2020		14 Nov 2020		No Change
  Steve Hackett		Auckland - Town Hall		2 June 2020		21 May 2021		No Change
  Bon Iver		Wellington - TSB Arena		7 June 2020		11 Apr 2021		No Change
  Matariki Glow Show		Rotorua - Energy Events Centre		9 June 2020		25 Nov 2020		No Change
  World of Musicals		Wellington - Opera House		11 June 2020		1 May 2021		No Change
  Pink Floyd Experience		Auckland - Bruce Mason Centre		13 June 2020		12 June 2021		No Change
  White Chapel Jak		Auckland - Tuning Fork		13 June 2020		17 Oct 2020		No Change
  Mansfield – In Her Own Words		Wellington - Opera House		13 June 2020		14 June 2021		Wellington - Michael Fowler Centre
  NZOP: The Marriage of Figaro		Auckland - Kiri Te Kanawa Theatre		4-14 June 2020		8 - 13 June 2021		No Change
  Mansfield – In Her Own Words		Auckland - Bruce Mason Centre		20 June 2020		20 June 2021		No Change
  World of Musicals		Auckland - Bruce Mason Centre		21 June 2020		20 April 2021		No Change
  Made in the 90's		Auckland - Bruce Mason Centre		24 June 2020		13 March 2021		Auckland - Logan Campbell Centre
  Trixie & Katya Live - The UNHhhh Tour		Wellington - TSB Arena		25 June 2020		26 July 2021		No Change
  Winetopia 2020		Wellington - TSB Arena		26-27 June 2020		9 & 10 Oct 2020		No Change
  NZOP: The Marriage of Figaro		Wellington - Opera House		27 Jun - 2 Jul 2020		23 - 27 June 2021		No Change
  Urzila Carlson		Auckland, Kiri Te Kanawa Theatre		4 July 2020		14 Dec 2020		No Change
  Definitely Oasis		Wellington - San Fran		4 July 2020		3 July 2021		No Change
  Definitely Oasis		Auckland - Tuning Fork		5 July 2020		2 July 2021		No Change
  Urzila Carlson		Wellington, Michael Fowler Centre		10 July 2020		16 Dec 2020		No Change
  Blue Planet II		Auckland - Kiri Te Kanawa Theatre		22 July 2020		9 April 2021		No Change
  Russell Howard		Auckland - Kiri Te Kanawa Theatre		27 July 2020		23 Jan 2021		No Change
  Russell Howard		Wellington - Opera House		28 July 2020		22 Jan 2021		No Change
  The Menagerie Variety Show		Wellington - Opera House		1 Aug 2020		13 Feb 2021		No Change
  WWE Live 2020		Auckland - Spark Arena		8 August 2020		31 July 2021		No Change
  China Crisis		Wellington - San Fran		12 Aug 2020		2 July 2021		No Change
  Letz Zep		Auckland - Powerstation		12 Aug 2020		1 June 2021		No Change
  China Crisis		Auckland - Tuning Fork		13 Aug 2020		3 July 2021		No Change
  Sol3 Mio		Auckland - Spark Arena		13 Aug 2020		11 March 2021		No Change
  Leaving Jackson		Auckland - Bruce Mason Centre		15 Aug 2020		27 Mar 2021		No Change
  Te Wero - Fashion Runway		Rotorua - Energy Events Centre		15 Aug 2020		11 Sept 2021		No Change
  Orchestra Wellington: Rapture		Wellington - Michael Fowler Centre		22 Aug 2020		15 Nov 2020		No Change
  World of Wearable Art		Wellington - Te Papa Museum		28 Aug - 11 Oct 2020		11 Dec 2020 - 14 Feb 2021		No Change
  That 90’s Warehouse Party		Wellington - Shed 6		29 Aug 2020		31 Oct 2020		No Change
  Sing-A-Long-A Sound of Music		Auckland - The Civic		29 Aug 2020		21 Nov 2020		No Change
  Doc Edge Films		Auckland - The Civic		30 Aug 2020		22 Nov 2020 1 pm
  Herman's Hermits		Wellington - Opera House		3 Sept 2020		11 Sept 2021		No Change
  Tami Neilson & Brass Strings Sing!		Wellington - Opera House		4 Sept 2020		13 Nov 2020		No Change
  Tami Neilson & Brass Strings Sing!		Auckland - The Civic		5 Sept 2020		14 Nov 2020		No Change
  Leaving Jackson		Wellington -Opera House		5 Sept 2020		20 Mar 2021		No Change
  Automatic 80's		Auckland - Powerstation		5 Sept 2020		17 Oct 2020 8 pm		No Change
  Blindspott		Wellington -Shed 6		5 Sept 2020		23 Oct 2020		No Change
  Orpheus Choir Wellington: Gloria		Wellington -Cathedral of St Paul		5 Sept 2020		14 Nov 2020		No Change
  Disney Jungle Book Kids – Campbells Bay School Production		Auckland - Bruce Mason Centre		8 - 9 Sept 2020		20 - 21 Oct 2020		No Change
  Herman's Hermits		Dunedin - Glenroy Auditorium		10 Sept 2020		2 Sept 2021		No Change
  Back to the Future in Concert		Auckland - Kiri Te Kanawa Theatre		10 Sept 2020		21 Nov 2020		No Change
  Devilskin		Auckland - Powerstation		12 Sept 2020		30 Oct 2020		No Change
  Dave Dobbyn		Auckland - Spark Arena		12 Sept 2020		1 Nov 2020		No Change
  Venice Live in Concert		Auckland - The Civic		12 Sept 2020		27 Nov 2020		No Change
  Lauv		Auckland - Spark Arena		16 Sept 2020		1 Sept 2021		No Change
  Mild Orange		Auckland - Powerstation		19 Sept 2020		20 Nov 2020		No Change
  Friends – The Musical Parody		Wellington - Opera House		22 Sept 2020		10 Oct 2021		Wellington -Michael Fowler Centre
  Fat Freddy's Drop		Auckland - Spark Arena		24 Sept 2020		7 Nov 2020		No Change
  Friends – The Musical Parody		Auckland - Kiri Te Kanawa Theatre		1 Oct 2020		6 Oct 2021		No Change
  Mary Poppins		Auckland - The Civic		2 Oct - 18 Oct 2020		16 Oct - 1 Nov 2020		No Change
  AKL20		Auckland - Spark Arena		2 Oct 2020		16 Oct 2020		Auckland - Powerstation
  Breakout 2020		Auckland - Spark Arena		3 Oct 2020		27 Nov 2020		No Change
  CMNZ: Tales of the 20's		Auckland - Concert Chamber		6 Oct 2020		27 Oct 2020		No Change
  COME TOGETHER: LIVE RUST 2020		Wellington -  Opera House		9 Oct 2020		15 January 2021		No Change
  COME TOGETHER: LIVE RUST 2020		Auckland - Kiri Te Kanawa Theatre		10 Oct 2020		16 January 2021		No Change
  CMNZ: Marmen Quartet		Dunedin - Glenroy Auditorium		10 Oct 2020		Now: CMNZ: Tales of the 20s  14 Oct 2020 7:30pm
  Pop Will Eat Itself		Auckland - Tuning Fork		13 Oct 2020		13 Oct 2021		No Change
  Pop Will Eat Itself		Wellington - San Fran		14 Oct 2020		12 October 2021		No Change
  The Howard Morrison Quartet Take 2 Tour		Auckland - Bruce Mason Centre		14 Oct 2020		27 Feb 2021		No Change
  The Howard Morrison Quartet Take 2 Tour		Wellington - The Opera House		18 Oct 2020		11 Feb 2021		No Change
  The Doors Alive (The Doors Tribute)		Wellington - San Fran		22 Oct 2020		15 Oct 2021		No Change
  The Doors Alive (The Doors Tribute)		Auckland - Powerstation		23 Oct 2020		16 Oct 2021		No Change
  Rod Stewart		Dunedin - Forsyth Barr Stadium		11 Nov 2020		6 April 2022		No Change
  Rod Stewart		Napier - Mission Estate Winery		14 Nov 2020		9 April 2022		No Change
  Rod Stewart		Napier - Mission Estate Winery		15 Nov 2020		10 April 2022		No Change
  Violent Femmes		Wellington - Opera House		16 Nov 2020		12 Feb 2022		No Change
  David Gray		Auckland - Spark Arena		28 Nov 2020		27 Nov 2021		No Change
  David Gray		Wellington - TSB Arena		29 Nov 2020		25 Nov 2021		No Change
  Mad Caddies		Auckland - Tuning Fork		3 Dec 2020		2 Oct 2021		No Change
  Tame Impala		Auckland - Spark Arena		16 Apr/5 Dec 2020		5 Dec 2021		No Change
  Simple Minds		Wellington - TSB Arena		11 Dec 2020		17 Dec 2021		No Change
  Simple Minds		Auckland - Villa Maria Winery		12 Dec 2020		18 Dec 2021		No Change
  The Crystal Method		Auckland - The Studio		15 Dec 2020		14 December 2021		No Change
  Postponed
  Zucchero: D.O.C. World Tour		Auckland - Town Hall		2 April 2020		Awaiting New Date		No Change
  Andy C		Auckland - Shed 10		24 April 2020		Awaiting New Date		No Change
  Arena Rave 1.0 - Andy C, The Upbeats, A.M.C, Breaking Beats		Wellington - TSB Arena		25 April 2020		Awaiting New Date		No Change
  The Offspring and SUM41		Auckland - Spark Arena		28 April 2020		Awaiting New Date		No Change
  Moscow Ballet - Sleeping Beauty		Auckland - Kiri Te Kanawa Theatre		9 May 2020		Awaiting New Date		No Change
  The Tape Face Show		Wellington - Opera House		15 May 2020		Awaiting New Date		No Change
  Six: The Musical		Wellington - Opera House		9-19 July 2020		Awaiting New Date		No Change
  Orpheus Choir Wellington: Bach Mass in B Minor		Wellington - Michael Fowler Centre		19 Sept 2020		Awaiting New Date		No Change
  The Nutcracker & Don Quixote		Auckland - Bruce Mason Centre		29 Oct 2020		Awaiting New Date		No Change
  The Nutcracker & Don Quixote		Auckland - Kiri Te Kanawa Theatre		31 Oct 2020		Awaiting New Date		No Change
  The Nutcracker & Don Quixote		Wellington - Opera House		10 Nov 2020		Awaiting New Date		No Change
  The Nutcracker & Don Quixote		Wellington - Opera House		11 Nov 2020		Awaiting New Date		No Change
  Stormzy		Wellington - TSB Arena		19 Nov 2020		Awaiting New Date		No Change
  Chopper: the Silencer		Wellington - Opera House		19 Nov 2020		Awaiting New Date		No Change
  Chopper: the Silencer		Rotorua - Energy Events Centre		22 Nov 2020		Awaiting New Date		No Change
  Harry Styles		Auckland - Spark Arena		23 Nov 2020		Awaiting New Date		No Change
  Cancelled
  Event		Venue/City		Date
  Patti Smith		Auckland - Town Hall		28 Apr 2020
  Rex Orange County		Wellington - Michael Fowler Centre		10 June 2020
  Rex Orange County		Auckland - Spark Arena		11 June 2020
  Waiata Anthems Live		Auckland - The Civic		17 Sept 2020
  Aitch		Auckland - Tuning Fork		1 - 2 Oct 2020
  Boy & Bear		Auckland - Powerstation		3 Oct 2020
  APO: Britten's Peter Grimes		Auckland - Town Hall		9 Oct 2020
  Royal NZ Navy Band		Auckland - Town Hall		19 Oct 2020
  Junior Theatre Festival		Auckland - Bruce Mason Centre		23 - 24 Oct 2020
  Green Gable		Auckland - Tuning Fork		31 Oct 2020
  Hella Mega Tour		Dunedin - Forsyth Barr		20 Nov 2020
  Hella Mega Tour		Auckland - Mt Smart Stadium		22 Nov 2020
  James Blunt		Auckland - Spark Arena		25 Nov 2020
  Eilen Jewell		Auckland - Tuning Fork		29 Nov 2020
  Orpheus Choir: A Ceremony of Carols		Wellington - St Mary’s of the Angels		29 Nov 2020

   

   

   

   

   

• Elton John Auckland

  

  Elton John said, "I've been enjoying my time at home with the family while the world navigates its way through the COVID pandemic. But, I really miss being on the road and performing for my beloved fans in my Farewell Yellow Brick Road Tour. While the scientists are making great progress, we are making big plans for a return to touring that will allow us to ensure the health and safety of everyone."

  Tickets to each of Elton’s last two Mt Smart concerts will be valid for the corresponding scheduled 2023 new dates

  Friday 15 January 2021 = Friday 27 January 2023

  Saturday 16 January 2021 = to Saturday 28 January 2023

  Can't Make it? We are sorry to hear that.

  If you require a refund please read the following instructions carefully. When submitting your request, please follow the below instructions to ensure a timely response.

  Select the Topic:

  Cancelled/Altered Event
  
  Specify Request Type:

  If the card used to make the purchase has changed, please make sure you select the correct option from the list and attach the right form.
  
  Please note that if only the expiry date has changed you only need to provide the new expiry, to do this select 'Only my Expiry Date has changed' and the date from the calendar. Use the last date of the month if your card does not have a specific expiry date. Do not fill out an EFT Form.
  
  Subject: (This is very important)

  If you require a refund for all the tickets in your order please use the subject: Full Refund and the Event Name

  If part of your group is still attending please use the subject: Partial Refund and the Event Name

  Booking Reference:

  You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash /

  Event Name:

  Select your Event Name from the drop down menu. If your Event Name is not there, select 'Other' and add your Event Name

  Ticket Forward:
  
  Please note that if you received tickets via Ticket Forward only the original purchaser/sender is to contact us as only they can receive a refund - if you are the receiver do not submit a request.
  
  Select: 'Yes' if you are the Original Account holder and have forwarded tickets to another person

  Select: 'No' If you did not use Ticket Forward. 

  Question:

  If you are only refunding part of your order and you have used the subject “Partial Refund” please quote which seat/s you want cancelled and refunded.

   

  You can request a refund by clicking the "Submit a Request" button below.