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• Inside Dali | Christchurch - Postponed

  

  This event has been POSTPONED...
  
  The event organisers have been in touch to let us know that the Inside Dali Exhibition at the Air Force Museum of New Zealand from Monday 11 July to Friday 26 August has been postponed.
  
  What happens now?
  
  The event organisers are working hard to arrange new dates and as soon as we get any update on this, we'll be in touch to let you know. 
  
  If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
  
  Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
  
  We're sorry for any disappointment caused.
  
  Thank you very much for your patience.
  
  
  
  

• Rescheduled & Cancelled Events

  

  Our Contact Centre operating hours are 9 am to 5 pm, Monday to Sunday. Please do not send in multiple requests, doing so will slow down our response times. Instead, try our Social Media team or check our help pages if you are in need of any updates, these will be updated regularly. We are currently experiencing a high volume of Rescheduled and Cancelled events. Please be assured that our staff is doing everything that they can to answer you. If your event isn't listed below, please do not contact us asking for information. When/if your event is affected, you will be contacted by email and/or SMS and the information will be posted here. This page will be updated as soon as we hear officially from event partners. Thank you for your patience and understanding during this trying time.
  
  For any events that have been cancelled or rescheduled you should be able to find more details in our helpdesk. If you can't find what you're looking for, try searching the name of your event in the search bar above. There may be instances, especially with postponed shows, where the new date has not yet been confirmed by the Promoters. For more information, please keep an eye on this page, which will be updated with all the latest information.

  
  My event's been rescheduled – will I get new tickets?
  
  If tickets have already been sent out when the event's been rescheduled, they'll usually be valid for the new date. There's sometimes the odd occasion where the original tickets won't be accepted, but we'll always be sure to let you know if that's the case. We will make contact with all of our customers to advise what they'll need to do. 
  
  Why isn't my event listed here? I'm sure I've heard it was cancelled.
  
  We can only announce a change once it's been confirmed to us by the Venue or Promoter. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry. It might be that we're just finalising details, but we'll let you know as soon as we have the details confirmed. Check the list below for any changes to your event.
  
  If you still require further assistance, please don't hesitate to Submit a Request via the button at the bottom of the page, and one of our Customer Support representatives will provide an answer as soon as possible.
  
  

  Event Name	City	Venue	Original Date	Status	New Date	New Venue
  A Celtic Christmas	Wellington	Opera House	11/12/2021	Rescheduled	11/12/2022	N/A
  A Celtic Christmas	Auckland	Bruce Mason Centre	15/12/2021	Rescheduled	8/12/2022	N/A
  All You Need Is Love with the APO	Auckland	Auckland Town Hall	17/12/2021	Rescheduled	27/07/2022	Kiri Te Kanawa Theatre
  Andy C	Auckland	Shed 10	4/02/2022	Rescheduled	12/11/2022	N/A
  Andy C	Wellington	TSB Arena	12/02/2022	Rescheduled	18/11/2022	N/A
  Aunty Donna - The Magical Dead Cat Tour	Wellington	Opera House	1/06/2022	Rescheduled	17/12/2022	N/A
  Backstreet Boys	Auckland	Spark Arena	19/03/2022	Rescheduled	11/03/2023	N/A
  Best Foods Comedy Gala	Auckland	Kiri Te Kanawa Theatre	29/04/2022	Rescheduled	9/09/2022	The Civic
  Best Foods Comedy Gala	Wellington	Michael Fowler Centre	1/05/2022	Rescheduled	30/09/2022	N/A
  Benee & the APO	Auckland	Auckland Town Hall	10/09/2021	Rescheduled	21/10/2022	N/A
  Benee & the APO	Auckland	Auckland Town Hall	11/09/2021	Rescheduled	22/10/2022	N/A
  Blindspott	Dunedin	Glenroy Auditorium	16/04/2022	Rescheduled	21/10/2022	N/A
  China Crisis	Wellington	San Fran	18/02/2022	Rescheduled	9/12/2022	N/A
  China Crisis	Auckland	Tuning Fork	19/02/2022	Rescheduled	10/12/2022	N/A
  Chris Parker	Dunedin	Glenroy Auditorium	3/02/2022	Rescheduled	11/08/2022	N/A
  CMNZ: The Seasons	Wellington	Michael Fowler Centre	15/03/2022	Rescheduled	7/11/2022	N/A
  Come From Away	Auckland	The Civic	Various	Rescheduled	Various (see email)	N/A
  Come From Away	Wellington	St James Theatre	Various	Rescheduled	Various (see email)	N/A
  Cowboy Junkies	Auckland	Bruce Mason Centre	28/01/2022	Rescheduled	27/01/2023	N/A
  Cowboy Junkies	Wellington	Opera House	29/01/2022	Rescheduled	28/01/2023	N/A
  David Gray	Auckland	Spark Arena	27/11/2021	Rescheduled	26/11/2022	N/A
  David Gray	Wellington	TSB Arena	25/11/2021	Rescheduled	24/11/2022	N/A
  Elemental Nights - Nadia Reid & APO	Auckland	Auckland Town Hall	24/07/2022	Rescheduled	9/09/2022	N/A
  Elton John	Auckland	Mt Smart Stadium	15/01/2021	Rescheduled	27/01/2023	N/A
  Elton John	Auckland	Mt Smart Stadium	16/01/2021	Rescheduled	28/01/2023	N/A
  Eric Nam	Auckland	Powerstation	9/07/2022	Rescheduled	10/09/2022	N/A
  Eric Nam	Auckland	Powerstation	10/07/2022	Rescheduled	9/09/2022	N/A
  Hannah Gadsby	Wellington	Opera House	9/12/2021	Rescheduled	10/10/2022	N/A
  Hannah Gadsby	Wellington	Opera House	10/12/2021	Rescheduled	11/10/2022	N/A
  Hannah Gadsby	Auckland	Kiri Te Kanawa Theatre	12/12/2021	Rescheduled	8/10/2022	N/A
  Hotel California - The Eagles Experience	Auckland	Bruce Mason Centre	14/12/2021	Rescheduled	17/09/2022	N/A
  Kevin Bloody Wilson	Wellington	Opera House	25/04/2022	Rescheduled	28/09/2022	N/A
  Kevin Bloody Wilson	Dunedin	Glenroy Auditorium	21/04/2022	Rescheduled	21/09/2022	N/A
  Kevin Bloody Wilson	Auckland	Bruce Mason Centre	4/05/2022	Rescheduled	14/09/2022	N/A
  Kings of Leon	Auckland	Spark Arena	22/03/2022	Rescheduled	23/10/2022	N/A
  Kings of Leon	Auckland	Spark Arena	23/03/2022	Rescheduled	24/10/2022	N/A
  Kota The Friend	Auckland	Neck of the Woods	23/11/2021	Rescheduled	13/12/2022	Tuning Fork
  Leaving Jackson	Wellington	Opera House	14/05/2022	Rescheduled	10/11/2022	N/A
  Leaving Jackson	Auckland	Bruce Mason Centre	11/05/2022	Rescheduled	9/11/2022	N/A
  Lorde	Nelson	Neudorf Vineyards	27/02/2022	Rescheduled	27/02/2023	N/A
  Lorde	Wellington	Days Bay	1/03/2022	Rescheduled	21/02/2023	N/A
  Lorde	Havelock North	Black Barn Vineyards	2/03/2022	Rescheduled	1/03/2023	N/A
  Lorde	Auckland	Outerfields	5/03/2022	Rescheduled	4/03/2023	N/A
  Lord of The Rings and The Hobbit -The Concert	Auckland	Kiri Te Kanawa Theatre	2/06/2022	Rescheduled	13/05/2023	Great Hall, Auckland Town
  Marc Rebillet	Auckland	Powerstation	21/01/2022	Rescheduled	13/01/2023	N/A
  Marc Rebillet	Auckland	Powerstation	22/01/2022	Rescheduled	14/01/2023	N/A
  Matador - The Show	Auckland	The Civic	9/06/2022	Rescheduled	8/12/2022	N/A
  Matador - The Show	Auckland	The Civic	10/06/2022	Rescheduled	9/12/2022	N/A
  Matador - The Show	Auckland	The Civic	11/06/2022	Rescheduled	10/12/2022	N/A
  Midnight Oil	Wellington	TSB Arena	10/05/2022	Rescheduled	6/09/2022	Michael Fowler Centre
  Midnight Oil	Auckland	Spark Arena	13/05/2022	Rescheduled	3/09/2022	N/A
  My Chemical Romance	Auckland	Outer Fields	12/03/2022	Rescheduled	11/03/2023	N/A
  Orpheus Choir: Mass In B Minor	Wellington	Michael Fowler Centre	9/04/2022	Rescheduled	29/04/2023	N/A
  Peter Hook & Light	Auckland	Powerstation	21/02/2022	Rescheduled	21/11/2022	N/A
  Peter Hook & Light	Wellington	San Fran	22/02/2022	Rescheduled	22/11/2022	N/A
  Pop Will Eat Itself	Wellington	San Fran	12/10/2021	Rescheduled	13/09/2022	N/A
  Pop Will Eat Itself	Auckland	Tuning Fork	13/10/2021	Rescheduled	14/09/2022	N/A
  Postmodern Jukebox	Auckland	Kiri Te Kanawa Theatre	6/03/2022	Rescheduled	3/10/2022	N/A
  Postmodern Jukebox	Dunedin	Dunedin Town Hall	7/03/2022	Rescheduled	1/10/2022	N/A
  Postmodern Jukebox	Wellington	Michael Fowler Centre	10/03/2022	Rescheduled	6/10/2022	N/A
  Professor Brian Cox	Auckland	Spark Arena	26/02/2022	Rescheduled	10/12/2022	N/A
  Professor Brian Cox	Wellington	TSB Arena	7/03/2022	Rescheduled	8/12/2022	N/A
  Queen ABBA Legends of Rock & Pop	Wellington	TSB Arena	6/05/2022	Rescheduled	19/05/2023	N/A
  RNZB: Venus Rising	Wellington	Opera House	24/02/2022	Rescheduled	24/11/2022	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	25/02/2022	Rescheduled	25/11/2022	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	26-Feb-22, 1:30 pm	Rescheduled	26-Nov-22, 1:30 pm	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	26-Feb-22, 7:30 pm	Rescheduled	26-Nov-22, 7:30 pm	St James Theatre
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	10/03/2022	Rescheduled	8/12/2022	N/A
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	11/03/2022	Rescheduled	9/12/2022	N/A
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	12/03/2022	Rescheduled	10/12/2022	N/A
  RuPaul's Drag Race Down Under	Auckland	Spark Arena	11/02/2022	Rescheduled	20/10/2022	N/A
  RuPaul's Drag Race Down Under	Wellington	TSB Arena	12/02/2022	Rescheduled	21/10/2022	Michael Fowler Centre
  Russ	Auckland	Spark Arena	17/03/2022	Rescheduled	15/11/2022	N/A
  Six60	Rotorua	Rotorua International Stadium	5/03/2022	Rescheduled	12/11/2022	N/A
  Six60	Dunedin	Forsyth Barr Stadium	12/03/2022	Rescheduled	4/03/2023	N/A
  Six60	Auckland	Eden Park	9/04/2022	Rescheduled	19/11/2022	N/A
  Spacey Jane	Auckland	Powerstation	25&26-Feb-22	Rescheduled	30/07/2022	Auckland Town Hall
  Stormzy	Wellington	TSB Arena	19/11/2020	Rescheduled	10/12/2022	N/A
  Tame Impala	Auckland	Spark Arena	5/12/2021	Rescheduled	15/10/2022	N/A
  Tash Sultana	Auckland	Spark Arena	13/10/2022	Rescheduled	25/11/2023	N/A
  The Bee Gees Night Fever	Auckland	Bruce Mason Centre	22/03/2022	Rescheduled	16/09/2022	N/A
  The Boss - Bruce Springsteen: Tribute Show	Wellington	Opera House	18/09/2021	Rescheduled	12/08/2022	N/A
  The Boss - Bruce Springsteen: Tribute Show	Auckland	Bruce Mason Centre	15/10/2021	Rescheduled	30/08/2022	N/A
  The Crystal Method	Auckland	The Studio	14/12/2021	Rescheduled	7/12/2022	N/A
  The Doors Alive (The Doors Tribute)	Wellington	San Fran	15/10/2021	Rescheduled	7/10/2022	N/A
  The Doors Alive (The Doors Tribute)	Auckland	Powerstation	16/10/2021	Rescheduled	8/10/2022	N/A
  The Guilty Feminist	Wellington	Michael Fowler Centre	21/10/2021	Rescheduled	24/07/2022	N/A
  The Guilty Feminist	Auckland	Bruce Mason Centre	23/10/2021	Rescheduled	23/07/2022	N/A
  The Lord of the Rings and the Hobbit - The Concert	Wellington	Opera House	5/06/2022	Rescheduled	15/05/2023	N/A
  The Magical Music of Harry Potter	Auckland	Kiri Te Kanawa Theatre	1/06/2022	Rescheduled	12/05/2023	Great Hall, Auckland Town Hall
  The Magical Music of Harry Potter	Wellington	Opera House	4/06/2022	Rescheduled	14/05/2023	N/A
  The Music is Bond	Auckland	Kiri Te Kanawa Theatre	9/04/2022	Rescheduled	5/11/2022	N/A
  The Resilience Project	Dunedin	Glenroy Auditorium	20/05/2022	Rescheduled	1/11/2022	N/A
  The Resilience Project	Auckland	Bruce Mason Centre	27/05/2022	Rescheduled	4/11/2022	N/A
  The Resilience Project	Auckland	Bruce Mason Centre	28/05/2022	Rescheduled	5/11/2022	N/A
  Todrick Hall	Wellington	Opera House	13/05/2022	Rescheduled	29/09/2022	N/A
  Troy Kingi & Delaney Davidson	Auckland	Auckland Town Hall	24/04/2022	Rescheduled	15/08/2022	N/A
  Troy Kingi & Delaney Davidson	Dunedin	Glenroy Auditorium	1/04/2022	Rescheduled	13/08/2022	N/A
  Troy Kingi & Delaney Davidson	Wellington	Opera House	22/04/2022	Rescheduled	21/08/2022	N/A
  Urzila Carlson – It’s Personal	Auckland	Bruce Mason Centre	19/02/2022	Rescheduled	22/10/2022	N/A
  Urzila Carlson – It’s Personal	Wellington	Opera House	15/10/2021	Rescheduled	12/11/2022	N/A
  What So Not	Auckland	Auckland Town Hall	7/05/2022	Rescheduled	27/08/2022	Shed 10
  World of Musicals	Wellington	Opera House	26/06/2022	Rescheduled	2/12/2022	N/A
  World of Musicals	Auckland	Bruce Mason Centre	26/10/2021	Rescheduled	23/11/2022	N/A
  Cello Extravaganza	Dunedin	Dunedin Town Hall	22/08/2021	Postponed	Awaiting New Date	N/A
  Che' Fu and The Kratez: Return of the Navigator Tour	Dunedin	Glenroy Auditorium	25/11/2021	Postponed	Awaiting New Date	N/A
  Inside Dali	Christchurch	Air Force Museum	11Jul-26-Aug-22	Postponed	Awaiting New Dates	N/A
  Kiwi Moon	Auckland	Bruce Mason Centre	10/05/2022	Postponed	Awaiting New Date	N/A
  Moscow Ballet - Sleeping Beauty	Auckland	Kiri Te Kanawa Theatre	9/05/2020	Postponed	Awaiting New Date	N/A
  NZOP: The Unruly Tourists	Auckland	Bruce Mason Centre	9-13-Mar-22	Postponed	Awaiting New Date	N/A
  Te Wero - Fashion Runway	Rotorua	Energy Events Centre	11/09/2021	Postponed	Awaiting New Date	N/A
  The Bluetones	Auckland	Tuning Fork	26/01/2021	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Auckland	Bruce Mason Centre	29/10/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Auckland	Kiri Te Kanawa Theatre	31/10/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Wellington	Opera House	10/11/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Wellington	Opera House	11/11/2020	Postponed	Awaiting New Date	N/A
  WWE Live 2020	Auckland	Spark Arena	31/07/2021	Postponed	Awaiting New Date	N/A
  Alanis Morissette	Auckland	Spark Arena	14/11/2022	Cancelled	N/A	N/A
  Bret McKenzie	Dunedin	Dunedin Town Hall	4/09/2022	Cancelled	N/A	N/A
  Definitely Oasis	Auckland	Tuning Fork	12/08/2022	Cancelled	N/A	N/A
  Definitely Oasis	Wellington	San Fran	13/08/2022	Cancelled	N/A	N/A
  From the Jam	Auckland	Powerstation	23/09/2022	Cancelled	N/A	N/A
  From the Jam	Wellington	San Fran	24/09/2022	Cancelled	N/A	N/A
  Foo Fighters	Auckland	Western Springs Stadium	17/12/2022	Cancelled	N/A	N/A
  Hayden James	Auckland	Auckland Town Hall	17/09/2022	Cancelled	N/A	N/A
  Herman's Hermits	Wellington	Opera House	31/08/2022	Cancelled	N/A	N/A
  Herman's Hermits	Dunedin	Glenroy Auditorium	7/09/2022	Cancelled	N/A	N/A
  Letz Zep	Auckland	Powerstation	2/11/2022	Cancelled	N/A	N/A
  Mad Caddies	Auckland	Tuning Fork	30/09/2022	Cancelled	N/A	N/A
  Nitro Circus	Whangārei	Semenoff Stadium	9/11/2022	Cancelled	N/A	N/A
  Nitro Circus	Auckland	Mt Smart Stadium	26/11/2022	Cancelled	N/A	N/A
  Nitro Circus	Mount Maunganui	Trustpower Stadium	25/11/2022	Cancelled	N/A	N/A
  Nitro Circus	Nelson	Trafalgar Park	18/11/2022	Cancelled	N/A	N/A
  Outerfields2022	Auckland	Outer Fields, Western Springs	3/12/2022	Cancelled	N/A	N/A
  Rex Orange County	Auckland	Spark Arena	2/09/2022	Cancelled	N/A	N/A
  Rex Orange County	Wellington	Michael Fowler Centre	3/09/2022	Cancelled	N/A	N/A
  The Resilience Project	Wellington	Opera House	8/11/2022	Cancelled	N/A	N/A
  Tom Misch	Auckland	Auckland Town Hall	28/07/2022	Cancelled	N/A	N/A

   

• Covid-19 (Coronavirus)

  

  Information about COVID-19 (Coronavirus)

  Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most important priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with local authorities in monitoring and assessing overall impact, while actively supporting the artists, teams, festivals and venues you love as they work out how best to proceed with the thousands of events they have on the horizon.

  While some events unfortunately have had to be cancelled, we are working with many of our event partners to see how best to reschedule each event for your enjoyment. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory.

  In order to provide you with as much information as we can, we have created a comprehensive information page that will be consistently updated with changes to the status of all impacted events, so feel free to check back often.

  As a result of the high volume of cancellations and rescheduled events, we encourage you not to reach out directly with a refund request. The best way to check your event status is through this page 

  In the meantime, please see below for more detailed guidance:

  • For future events that are still scheduled, you’re all set. There’s nothing you need to do. If anything changes, we will contact you with updates.
  • If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.
  • If your event has been rescheduled, we are working with the event organiser to identify new dates, and we will contact you as soon as we have confirmation and more information this.
  • For additional information, you can visit our help centre 

  Please understand that due to the high volume of enquiries, our Fan Support team is experiencing longer than normal wait times.

  For now, we want to thank you for being such a valued part of the live entertainment world. We are working around the clock on solutions and truly apologise for any inconvenience.

  At Ticketmaster, our vision is to connect people through the power of live events. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans. We’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. We wish everyone the best health and safety during this difficult time, and we look forward to returning to our favourite live events as soon as possible.

  Sincerely,

  Ticketmaster

  What if my event is cancelled or postponed due to Coronavirus COVID-19?

  If your event has been cancelled, we’ll be in touch to confirm when your refund will be processed and what action you need to take.

  We’ll also get in touch if your event is rescheduled. Your tickets will be valid for the rescheduled date but if you can’t make it, you can get a refund once the new date has been announced.

  What is being done at venues to ensure prevention of Coronavirus COVID-19?

  Please refer directly to the venue’s website for more information.

• Billy Joel - Important Information

  MUSIC

  

  Billy Joel announces One Night Only show in New Zealand – here’s how to get tickets

  The Piano Man is on his way...

  Billy Joel New Zealand Tickets

  Music legend Billy Joel has announced a history-making one-off show in New Zealand this December.

  Known as one of the greatest singer-songwriter/composers of modern times, he will bring his incredible catalogue of music to Auckland’s Eden Park for his first New Zealand stadium show in 25 years.

  In New Zealand, Billy Joel has amassed an impressive 57 million streams, four number one albums and ten Top 10 albums. 1983’s An Innocent Man spent a phenomenal 83 consecutive weeks on the New Zealand album chart and 1977’s The Stranger, 77 weeks.

  Billy Joel One Night Only in New Zealand

  • December 3, 2022, – Eden Park, Auckland NZ

  Tickets on sale to the general public from Thursday 21 July @ 12pm NZST

  Find tickets

  An artist who requires little introduction, Billy Joel’s songbook is jam-packed with music that transcends generations. Inducted into the Rock & Roll Hall Of Fame in 1999, his timeless musical catalogue includes much-loved hits like ‘Piano Man’, ‘You May Be Right’, ‘Always a Woman’, ‘We Didn’t Start the Fire’, ‘Uptown Girl’, ‘Big Shot’, ‘It’s Still Rock and Roll to Me’, ‘Only the Good Die Young’, and ‘New York State of Mind’.

  Having sold over 160 million records and scoring six GRAMMY® wins from 23 nominations, Joel ranks as one of the most popular and respected entertainers in history – the sixth best-selling recording artist of all time, and the third best-selling solo artist.

  When do tickets for Billy Joel ‘One Night Only’ in New Zealand go on sale?

  My Ticketmaster Presale

  Wednesday 20 July @ 11am NZST until Thursday 21 July @ 11am NZST

   

  Live Nation Members Presale

  Wednesday 20 July @ 11am NZST until Thursday 21 July @ 11am NZST

   

  General Public Onsale

  Thursday 21 July @ 12pm NZST

   

  How do I purchase tickets in one of the Billy Joel ‘One Night Only’ presales?

  Our number one tip when purchasing tickets during any presale is to take your time and make sure you double check your ticket selection on every screen.

  Once you get through the Smart Queue and to the purchase page you will be required to enter your unique code and then reselect your preferred ticket choice. Please ensure you double check which tickets you have selected before proceeding. Your order details will appear four times prior to confirming your purchase.

  If you have already followed our guide and logged into your Ticketmaster account to make sure all your account details are up to date, you won’t need to rush through the purchase process to secure your the tickets.

  My Ticketmaster Presale

  To access the My Ticketmaster presale, please ensure you have a Ticketmaster account and that all the important information (email, phone number, payment, password) are up to date.

  On presale day, all you’ll need to do is make sure you are logged into your Ticketmaster account to access the presale links.

  Live Nation Members Presale

  To access the Live Nation presale, please ensure you are a Live Nation Member. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

  On presale day, you will need to log into your Live Nation account to access the presale links. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

  Once logged in, head to the home page, click the banner for Billy Joel’s tour, and follow the links on their website to get back to the Ticketmaster site.

  Are VIP Packages available for Billy Joel ‘One Night Only’ in New Zealand?

  VIP Hospitality Experience

  • One (1) A Reserve seat in a prime location on the floor
  • Access to the official pre-show party including:
    • Pre-show complimentary canapés for 90mins
    • Welcome cocktail upon arrival
    • Pre-show complimentary beer, wine, soft drink for 90mins
    • Access to a dedicated merchandise stand
    • Photobooth opportunities
    • Live DJ playing your favourite Billy Joel + more!
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff

  Gold Hot Seat

  • One (1) A Reserve seat in a prime location in the stand 
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff

  Silver Hot Seat

  • One (1) B Reserve seat in a prime location in the stand
  • Specially designed VIP gift item
  • Commemorative VIP laminate
  • Priority Entry into the venue
  • Designated VIP check-in and onsite staff

  Billy Joel ‘One Night Only’ New Zealand Ticket Tips!

  When is Billy Joel performing in New Zealand?

  Billy Joel will perform a one-off show in New Zealand this December, taking over Auckland’s Eden Park on Saturday 3 December. Tickets on sale via Ticketmaster.co.nz.

   

  When do tickets to Billy Joel’s New Zealand show go on sale?

  Tickets to see Billy Joel in New Zealand this December will go on sale to the general public from Thursday 21 July @ 12pm NZST via Ticketmaster.co.nz.

  My Ticketmaster Members will have access to an exclusive presale from Wednesday 20 July.

   

  Log into your Ticketmaster account and update your password if needed!

  Get in early and ensure all your MyTicketmaster account details are up to date – from your password to your card details and your phone number.

  Ticketmaster will regularly ask you to update your password to ensure the security of your account – you don’t want to get stuck having to change your password while the ticket timer is counting down during onsale as you can risk losing the incredible tickets you have secured.

  Instead, now that you know you want to purchase tickets, log into your account and update your password today to ensure you are ready to nab those tickets.

   

  Get to know Ticketmaster’s Smart Queue

  If you aren’t familiar with Smart Queue, it is Ticketmaster’s way of creating a clear and fair process for thousands of fans to buy tickets in a short space of time. Fans enter the virtual Waiting Room prior to onsale time before joining the Smart Queue – which acts as a ‘virtual line’, helping us protect you and your tickets in a more effective way.

  The time you join the Waiting Room does not determine your place in the Smart Queue, so we recommend joining at least 10 minutes prior to the event going on sale.

  When the sale begins, the Smart Queue will open and everyone in the Waiting Room is given a place in line. Those who did not join the Waiting Room will be placed at the end of the line.

  • Sign in to your Ticketmaster account at least 10 minutes before joining the Waiting Room. This will speed up your purchase later.
  • Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
  • Resist the urge to refresh. Your page will automatically refresh when you enter the Smart Queue.
  • Keep an eye on the time! When it’s your turn, your spot will be held for 10 minutes to begin shopping.
  • Just like before, tickets are always based on availability, demand, and are not guaranteed.

  Find out more about Ticketmaster’s Waiting Room and Smart Queue here

   

  What are In Demand Tickets?

  In Demand Tickets are tickets to Billy Joel in some of the most sought after areas in the venue. Please Note – Ticket prices may fluctuate based on demand.

   In Demand tickets are made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to the most sought-after areas in the venue at market-driven prices (adjusting prices according to supply and demand). In Demand tickets are ticket-only purchases, and prices are subject to change at any time.

   

  Want a memento? Grab a Collector Ticket!

  Want a memento to remember your night? When selecting your tickets make sure you choose the Collector Ticket option to receive your Billy Joel specific souvenir.

  A collector ticket is a souvenir ticket which not only gets you into the event, it also serves as a treasured keepsake to be kept well after the concert is over.

  Collector tickets are only made available for selected events and can be purchased through the normal purchase processes – be sure to select a “Collector Ticket” when choosing your ticket type.

  Collector tickets can only be delivered to fans via mail, and cannot be sent as Print-at-Home or E-Tickets, or collected from outlets or the venue. Collector Tickets are not available to those without a valid New Zealand address. You must provide a New Zealand postal address to receive Collector Tickets.

  Collector tickets will be dispatched approximately one month prior to the event.

   

  How many Billy Joel New Zealand concert tickets can I buy?

  There is a ticket limit of 8 (eight) tickets per customer applies for both Standard and VIP Tickets.

  Get to know Mobile Tickets!

  All tickets*** purchased to Billy Joel’s New Zealand show via Ticketmaster are digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or the web browser on your mobile phone, add them straight to your phone’s ticket wallet, and share them with your friends and family.

  No PDFs, no printing, and no paper mean that you’ve always got your ticket with you.

  Download the Ticketmaster App, and find more information about Mobile Tickets, here.

  Top tip: To make entry on event day as quick as possible, we recommend adding your tickets to your phone’s wallet before arriving at the venue!

  ***All tickets can only be accessed via mobile web browser or the Ticketmaster app, except Collector Tickets, which will be sent via mail prior to the event.

   

  How do I purchase Accessible Seating tickets?

  Fans who require accessible tickets to Billy Joel’s New Zealand tour can purchase these through the General Public page. Please select the number of wheelchair, accessible, and/or companion card tickets you would like to purchase to view the ‘Best Available’ seating currently available.

  Accessible seats (including Companion Cards) can be purchased during the presales via Customer Service if you can quote a relevant password.

  If you need to talk to a Customer Service Representative, please call 09 970 9711. Please note, this phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests.

   

  Why can’t I access my Billy Joel tickets right away?

  All tickets** purchased for Billy Joel’s New Zealand show are digital and will not be accessible on a digital mobile/smartphone via Ticketmaster’s mobile app or web browser before Monday 3 October 2022. Therefore, no physical tickets will be posted or emailed in advance.

  Once the tickets have been purchased, you will receive a confirmation email as proof of purchase. This is NOT your ticket or ticket(s). You will receive instructions on how to access their ticket(s) much nearer to the shows if relevant.

   

  **All tickets are digital except Collector Tickets

  Hints and tips for improving your chances of getting tickets to Billy Joel’s New Zealand show!

  Make sure you have a My Ticketmaster account

  Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – Ticketmaster.co.nz

  Sign into your My Ticketmaster account ahead of time

  Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

  Keep your options open with ‘Best Available’

  Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

  Keep an eye on the clock

  There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

  Don’t refresh your screen

  Stick to one window while you’re in the Waiting Room and when you’re being pushed through the Smart Queue and always resist the urge to refresh.

  Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game. Ticketmaster is equipped with sophisticated systems that are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen will place you at the front of the line as soon as possible.

  Remember: there are a lot of fans

  We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is this popular, sometimes they go very quickly.

  Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

  Billy Joel will perform a one-off show at Auckland’s Eden Park on Saturday 3 December. Tickets are on sale via Ticketmaster.co.nz.