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• All Blacks V Ireland | Important Information

   

  

  Eden Park is going to be packed out this Saturday night, 2 July 2022, when the All Blacks take on Ireland in the opening match of the Steinlager series.
  
  Please read the important information below to help you plan your evening.
  
  TICKETS
  If you selected “Mobile” as your delivery method and still haven’t downloaded your tickets, please log into your Ticketmaster account to download to your device so you are ready to scan at the venue. Please ensure you do this prior to arriving at the venue to avoid any delays.  Please follow this link to find out more about mobile tickets and how to use them. 
  
  ENTRY TO THE GROUND
  For this match, you can enter through the following gates:
  • Gate A: Sections 204 – 206, 333 – 337, 401 – 407
  • Gate D: Sections 301 – 303, 307 – 310, 408 – 415
  • Gate E: Sections 304 – 306, 311 – 320, 416 – 420, 629 – 636
  • Gate H: Sections 201 – 203, 321 – 332. 430 – 434, 637 – 644
  
  •    Gates open at 5:00pm – get to the grounds before 5:30pm to soak up the atmosphere and avoid queuing. Don’t miss a minute of the action.
  
  •    All Blacks v Ireland kicks off at 7.05pm. With Eden Park at full capacity, we recommend planning your journey to allow plenty of time to get through security, scan your tickets and find your seats. 
  
  •    Parking restrictions apply to the Park itself and to streets in the immediate area. We encourage the use of public transport. 
  
  •    Travel on trains, special event buses or Auckland Metro services from 3pm until the end of the service is included with your match ticket. For full details about public transport, click HERE.
  
  •    When you get to the ground, ensure you have your officially purchased tickets with barcodes ready to scan. If you have any queries, please head to your nearest box office for further information.
  
  •    Gate-specific entry applies for this capacity event. Check your ticket for the gate as entry will only be permitted via the stated gate. Please go to edenpark.co.nz to confirm gate locations.
  
  •    Once you are inside the ground, get your official All Blacks gear at merchandise outlets at Gate A, E or H.
  
  •    Eden Park is now fully cashless. Faster, safer and easier this means less time waiting in line and more time enjoying the All Blacks!
  
  CHECK YOUR TICKET TYPE
  If you have a child’s ticket but appear to be over the age of 14, you will be asked for photo ID at the ground. You will also need to show ID for student or senior tickets. If you think you have bought the wrong ticket type, please call us on 0800 111 999. Alternatively, you will be asked to upgrade your ticket at the box office.
  
  COVID-19 SAFETY GUIDELINES
  1. The original Ticket Holder is responsible for knowing the contact details of anyone they provide a ticket to (including their full name, contact email and contact phone number). In the event that a Ticket Holder is contacted directly by the Ministry of Health for the purposes of contact tracing, they must make these details available to the Ministry of Health for that purpose.
  2. All Ticket Holders must commit to stopping the spread of COVID-19. Ticket Holders may not, and the original Ticket Holder is responsible for ensuring that neither they, nor anyone they provide a ticket to, do not attend the Match if they have COVID-19, if they are displaying any symptoms of Covid-19, if they are awaiting results from a COVID-19 test, if they are subject to the isolation period as stipulated by the Government or if they are feeling unwell.
  3. If Ticket Holders are not permitted to attend the Match or the Match is cancelled as a consequence of COVID-19 restrictions, NZR will set up an adequate and proportionate refund process, which will be facilitated by NZR’s official appointed ticketing agent for the Match.
  4. In addition, if a Ticket Holder is currently sick with COVID-19 or feeling unwell and has been tested for COVID-19 a request for a refund can be made prior to the Match by contacting NZR at ticketqueries@nzrugby.co.nz.
  5. Note: refunds will only be provided to the original Ticket Holder who purchased through official channels (i.e. direct from NZR or from NZR’s appointed ticketing agent, official corporate hospitality agent and official travel agents). NZR will only be responsible for refund of the ticket price (including NZR’s ticketing agent’s fees and charges) and will not be liable to the Ticket Holder or any other person for any other cost, expense or loss including, for example, any associated travel and accommodation costs.
  
  WHEELCHAIR ACCESS
  On road mobility parking is available on Cricket Avenue from 4:00pm for those displaying a current mobility card. The best access is from Dominion Road, into Walters Road, and then left into Cricket Avenue. Wheelchair access to the venue is available at:
  
  • Gate C: Sections 402 – 414
  • Gate D: Sections 307 – 309
  • Gate E: Sections 311 – 325
  
  Valid match tickets are required to access these parking spaces and entry points.
  
  SMOKING
  This is a non-smoking and non-vaping venue. Patrons are asked to exit the ground when wishing to smoke or vape.
  
  PASS-OUTS
  You can leave the ground and re-enter by being scanned out, but you will be subject to the same security checks on the way back in.
  
  NEED ASSISTANCE?
  'Txt help' and your message to 266 on game day if you have any general questions or require assistance.
  
  FLAGS
  If you intend to bring a team supporters flag to the match these must meet the conditions of entry. Flags and banners that may be considered too large, or that contain profanity or messages that could be deemed offensive, will be approved at the sole discretion of Event Management Staff.
  
  Please note flags can not be hung over any commercial signage and must not exceed a flag pole size of 1.5m. Please follow the directions of Event Management Staff.
  
  We hope you enjoy the game and thanks for your support. We look forward to seeing you at the match and hearing you cheering in the stands.
  
  Go The All Blacks!
  
  
  

• Inside Dali | Christchurch - Postponed

  

  This event has been POSTPONED...
  
  The event organisers have been in touch to let us know that the Inside Dali Exhibition at the Air Force Museum of New Zealand from Monday 11 July to Friday 26 August has been postponed.
  
  What happens now?
  
  The event organisers are working hard to arrange new dates and as soon as we get any update on this, we'll be in touch to let you know. 
  
  If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
  
  Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
  
  We're sorry for any disappointment caused.
  
  Thank you very much for your patience.
  
  
  
  

• Kings of Leon - Rescheduled

   

  

   

  KINGS OF LEON | IMPORTANT UPDATE | NEW 2022 TOUR DATES
  
  TEG Dainty and Kings of Leon are pleased to confirm the new tour dates for October 2022.
  
  Tickets purchased for the original dates remain valid for the new dates below.
  
  AUCKLAND - Spark Arena 
  
  Tuesday, 22 March 2022 - now valid for Sunday, 23 October 2022.
  
  Wednesday, 23 March 2022 - now valid for Monday, 24 October 2022.
  
  A message from Nathan Followill, Kings of Leon:
  “New Zealand! Kings of Leon are coming back. We’re so excited, it’s been way too long, we cannot wait to get back with you guys and have a little rock and/or roll!”
  
  What happens now?
  
  Your tickets will be valid for the new dates. You don't need to do anything, just hold on to your tickets.
  
  Can’t make it? You will need to request a refund. 
  
  If you require a refund, please follow the steps here. It is imperative that you follow the instructions to ensure your request is actioned correctly.
  
  Refund requests must be submitted prior to 5pm Friday, 27 May 2022.
  
  Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
  
  If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
  
  Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.
  
  We're sorry for any disappointment caused.
  
  Thank you very much for your patience.
  
  

• London Grammar - Cancelled

  

   

  This event has been CANCELLED...
  
  The event organisers have been in touch to let us know that London Grammar at Spark Arena has been cancelled.
  
  A message from the artist:
  To all of our NZ fans,
   
  We know that our postponement of recent live dates has been disappointing for you all. We are equally sad to have been unable to visit and perform our latest album down under. You all know that we consider Australia and New Zealand our second musical home, so its difficult to announce this further update.
   
  We have decided not to reschedule these shows. Our priority is to focus on finishing a 4th album, and we are concerned that further touring and travelling commitments will delay the process. Instead we hope to visit you all once this next album is completed.
   
  All three of us thank you for your understanding on this, and we also fully appreciate any disappointment you have about the cancellation. We miss you all, and hope the arrival of new music sometime soon will compensate. 
   
  Love, H D & D 
   

  How do I get my refund?
   

  In most cases, we will process refunds automatically to the credit card used to complete the transaction.
  
  Automatic refunds can take up to 3-5 business days to be processed to the card that was used to complete the transaction. Once processed, it may take a further 3-5 business days for the funds to appear on your statements. Please allow up to 10 business days in total for the refund to appear on your statements.
  
  Only the original credit card holder will receive a refund via the method outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original account/credit card holder for your refund.
  
  If you purchased a Group Booking directly through our Specialised Ticketing Team, please click here to contact them directly regarding changes to your booking.
  
  AfterPay
  If you have made a booking using AfterPay, a refund of the total amount charged will be processed back to the card used with the AfterPay booking. For more information on AfterPay, please click here.
  
  Please do not contact us unless one of the following situations applies to you:

  • The credit card used to make the purchase has expired
  • The credit card used to make the purchase has been cancelled or the number has changed
  • You have purchased tickets from a Box Office or Outlet using Cash or EFTPOS*

  Please note that only the original account/credit cardholder can request direct debit refunds. 
  
  Otherwise, please follow the "How to Contact us" instructions here.
  
  *If you have purchased tickets from the Box Office or Outlet using Cash or EFTPOS, please contact us here and let us know how we can be of assistance. Please also be sure to attach your downloaded and completed EFT Form.
  
  Please do not send in multiple requests, doing so will slow down our response times. If you are seeking an update, try our Social Media team on Facebook or check our help pages for event updates, these will be updated regularly
  
  We're sorry for any disappointment caused.
  
  Thank you very much for your patience.
  
  
  
  
  
  

• Rescheduled & Cancelled Events

  

  Our Contact Centre operating hours are 9 am to 5 pm, Monday to Sunday. Please do not send in multiple requests, doing so will slow down our response times. Instead, try our Social Media team or check our help pages if you are in need of any updates, these will be updated regularly. We are currently experiencing a high volume of Rescheduled and Cancelled events. Please be assured that our staff is doing everything that they can to answer you. If your event isn't listed below, please do not contact us asking for information. When/if your event is affected, you will be contacted by email and/or SMS and the information will be posted here. This page will be updated as soon as we hear officially from event partners. Thank you for your patience and understanding during this trying time.
  
  For any events that have been cancelled or rescheduled you should be able to find more details in our helpdesk. If you can't find what you're looking for, try searching the name of your event in the search bar above. There may be instances, especially with postponed shows, where the new date has not yet been confirmed by the Promoters. For more information, please keep an eye on this page, which will be updated with all the latest information.

  
  My event's been rescheduled – will I get new tickets?
  
  If tickets have already been sent out when the event's been rescheduled, they'll usually be valid for the new date. There's sometimes the odd occasion where the original tickets won't be accepted, but we'll always be sure to let you know if that's the case. We will make contact with all of our customers to advise what they'll need to do. 
  
  Why isn't my event listed here? I'm sure I've heard it was cancelled.
  
  We can only announce a change once it's been confirmed to us by the Venue or Promoter. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry. It might be that we're just finalising details, but we'll let you know as soon as we have the details confirmed. Check the list below for any changes to your event.
  
  If you still require further assistance, please don't hesitate to Submit a Request via the button at the bottom of the page, and one of our Customer Support representatives will provide an answer as soon as possible.
  
  

  Event Name	City	Venue	Original Date	Status	New Date	New Venue
  A Celtic Christmas	Wellington	Opera House	11/12/2021	Rescheduled	11/12/2022	N/A
  A Celtic Christmas	Auckland	Bruce Mason Centre	15/12/2021	Rescheduled	8/12/2022	N/A
  All You Need Is Love with the APO	Auckland	Auckland Town Hall	17/12/2021	Rescheduled	27/07/2022	Kiri Te Kanawa Theatre
  Andy C	Auckland	Shed 10	4/02/2022	Rescheduled	12/11/2022	N/A
  Andy C	Wellington	TSB Arena	12/02/2022	Rescheduled	18/11/2022	N/A
  Aunty Donna - The Magical Dead Cat Tour	Wellington	Opera House	1/06/2022	Rescheduled	17/12/2022	N/A
  Backstreet Boys	Auckland	Spark Arena	19/03/2022	Rescheduled	11/03/2023	N/A
  Best Foods Comedy Gala	Auckland	Kiri Te Kanawa Theatre	29/04/2022	Rescheduled	9/09/2022	The Civic
  Best Foods Comedy Gala	Wellington	Michael Fowler Centre	1/05/2022	Rescheduled	30/09/2022	N/A
  Benee & the APO	Auckland	Auckland Town Hall	10/09/2021	Rescheduled	21/10/2022	N/A
  Benee & the APO	Auckland	Auckland Town Hall	11/09/2021	Rescheduled	22/10/2022	N/A
  Blindspott	Dunedin	Glenroy Auditorium	16/04/2022	Rescheduled	21/10/2022	N/A
  China Crisis	Wellington	San Fran	18/02/2022	Rescheduled	9/12/2022	N/A
  China Crisis	Auckland	Tuning Fork	19/02/2022	Rescheduled	10/12/2022	N/A
  Chris Parker	Dunedin	Glenroy Auditorium	3/02/2022	Rescheduled	11/08/2022	N/A
  CMNZ: The Seasons	Wellington	Michael Fowler Centre	15/03/2022	Rescheduled	7/11/2022	N/A
  Come From Away	Auckland	The Civic	Various	Rescheduled	Various (see email)	N/A
  Come From Away	Wellington	St James Theatre	Various	Rescheduled	Various (see email)	N/A
  Cowboy Junkies	Auckland	Bruce Mason Centre	28/01/2022	Rescheduled	27/01/2023	N/A
  Cowboy Junkies	Wellington	Opera House	29/01/2022	Rescheduled	28/01/2023	N/A
  David Gray	Auckland	Spark Arena	27/11/2021	Rescheduled	26/11/2022	N/A
  David Gray	Wellington	TSB Arena	25/11/2021	Rescheduled	24/11/2022	N/A
  Edith Piaf à L’Olympia à Paris	Wellington	Opera House	21/08/2021	Rescheduled	1/07/2022	N/A
  Eric Nam	Auckland	Powerstation	9/07/2022	Rescheduled	10/09/2022	N/A
  Eric Nam	Auckland	Powerstation	10/07/2022	Rescheduled	9/09/2022	N/A
  Girl From the North Country	Auckland	The Civic	1-Jul-22,7:30 pm	Rescheduled	8-Jul-22,7:30 pm	N/A
  Girl From the North Country	Auckland	The Civic	2-Jul-22,2:00 pm	Rescheduled	9-Jul-22,2:00 pm	N/A
  Girl From the North Country	Auckland	The Civic	2-Jul-22,7:30 pm	Rescheduled	9-Jul-22,7:30 pm	N/A
  Girl From the North Country	Auckland	The Civic	3-Jul-22,1:00 pm	Rescheduled	10-Jul-22,3:00 pm	N/A
  Hannah Gadsby	Wellington	Opera House	9/12/2021	Rescheduled	10/10/2022	N/A
  Hannah Gadsby	Wellington	Opera House	10/12/2021	Rescheduled	11/10/2022	N/A
  Hannah Gadsby	Auckland	Kiri Te Kanawa Theatre	12/12/2021	Rescheduled	8/10/2022	N/A
  Hiatus Kaiyote	Wellington	Opera House	11/02/2022	Rescheduled	6/07/2022	N/A
  Hiatus Kaiyote	Auckland	Powerstation	12/02/2022	Rescheduled	7/07/2022	N/A
  Hotel California - The Eagles Experience	Auckland	Bruce Mason Centre	14/12/2021	Rescheduled	17/09/2022	N/A
  Kevin Bloody Wilson	Wellington	Opera House	25/04/2022	Rescheduled	28/09/2022	N/A
  Kevin Bloody Wilson	Dunedin	Glenroy Auditorium	21/04/2022	Rescheduled	21/09/2022	N/A
  Kevin Bloody Wilson	Auckland	Bruce Mason Centre	4/05/2022	Rescheduled	14/09/2022	N/A
  Kings of Leon	Auckland	Spark Arena	22/03/2022	Rescheduled	23/10/2022	N/A
  Kings of Leon	Auckland	Spark Arena	23/03/2022	Rescheduled	24/10/2022	N/A
  Kota The Friend	Auckland	Neck of the Woods	23/11/2021	Rescheduled	13/12/2022	Tuning Fork
  Leaving Jackson	Wellington	Opera House	14/05/2022	Rescheduled	10/11/2022	N/A
  Leaving Jackson	Auckland	Bruce Mason Centre	11/05/2022	Rescheduled	9/11/2022	N/A
  Lorde	Nelson	Neudorf Vineyards	27/02/2022	Rescheduled	27/02/2023	N/A
  Lorde	Wellington	Days Bay	1/03/2022	Rescheduled	21/02/2023	N/A
  Lorde	Havelock North	Black Barn Vineyards	2/03/2022	Rescheduled	1/03/2023	N/A
  Lorde	Auckland	Outerfields	5/03/2022	Rescheduled	4/03/2023	N/A
  Lord of The Rings and The Hobbit -The Concert	Auckland	Kiri Te Kanawa Theatre	2/06/2022	Rescheduled	13/05/2023	Great Hall, Auckland Town
  Marc Rebillet	Auckland	Powerstation	21/01/2022	Rescheduled	13/01/2023	N/A
  Marc Rebillet	Auckland	Powerstation	22/01/2022	Rescheduled	14/01/2023	N/A
  Matador - The Show	Auckland	The Civic	9/06/2022	Rescheduled	8/12/2022	N/A
  Matador - The Show	Auckland	The Civic	10/06/2022	Rescheduled	9/12/2022	N/A
  Matador - The Show	Auckland	The Civic	11/06/2022	Rescheduled	10/12/2022	N/A
  Midnight Oil	Wellington	TSB Arena	10/05/2022	Rescheduled	6/09/2022	Michael Fowler Centre
  Midnight Oil	Auckland	Spark Arena	13/05/2022	Rescheduled	3/09/2022	N/A
  My Chemical Romance	Auckland	Outer Fields	12/03/2022	Rescheduled	11/03/2023	N/A
  Nitro Circus	Whangārei	Semenoff Stadium	4/02/2021	Rescheduled	9/11/2022	N/A
  Nitro Circus	Auckland	Mt Smart Stadium	5/02/2021	Rescheduled	26/11/2022	N/A
  Nitro Circus	Mount Maunganui	Trustpower Stadium	7/02/2021	Rescheduled	25/11/2022	N/A
  Nitro Circus	Nelson	Trafalgar Park	11/02/2021	Rescheduled	18/11/2022	N/A
  NYT: Oliver	Auckland	Kiri Te Kanawa Theatre	25/02/2022	Rescheduled	1/07/2022	N/A
  NYT: Oliver	Auckland	Kiri Te Kanawa Theatre	26-Feb-22, 1.30pm	Rescheduled	2-Jul-22, 1.30pm	N/A
  NYT: Oliver	Auckland	Kiri Te Kanawa Theatre	26-Feb-22, 7:00pm	Rescheduled	2-Jul-22, 7:00pm	N/A
  NYT: Oliver	Auckland	Kiri Te Kanawa Theatre	27/02/2022	Rescheduled	3/07/2022	N/A
  Orpheus Choir: Mass In B Minor	Wellington	Michael Fowler Centre	9/04/2022	Rescheduled	29/04/2023	N/A
  Peter Hook & Light	Auckland	Powerstation	21/02/2022	Rescheduled	21/11/2022	N/A
  Peter Hook & Light	Wellington	San Fran	22/02/2022	Rescheduled	22/11/2022	N/A
  Pop Will Eat Itself	Wellington	San Fran	12/10/2021	Rescheduled	13/09/2022	N/A
  Pop Will Eat Itself	Auckland	Tuning Fork	13/10/2021	Rescheduled	14/09/2022	N/A
  Postmodern Jukebox	Auckland	Kiri Te Kanawa Theatre	6/03/2022	Rescheduled	3/10/2022	N/A
  Postmodern Jukebox	Dunedin	Dunedin Town Hall	7/03/2022	Rescheduled	1/10/2022	N/A
  Postmodern Jukebox	Wellington	Michael Fowler Centre	10/03/2022	Rescheduled	6/10/2022	N/A
  Professor Brian Cox	Auckland	Spark Arena	26/02/2022	Rescheduled	10/12/2022	N/A
  Professor Brian Cox	Wellington	TSB Arena	7/03/2022	Rescheduled	8/12/2022	N/A
  Queen ABBA Legends of Rock & Pop	Wellington	TSB Arena	6/05/2022	Rescheduled	19/05/2023	N/A
  RNZB: Venus Rising	Wellington	Opera House	24/02/2022	Rescheduled	24/11/2022	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	25/02/2022	Rescheduled	25/11/2022	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	26-Feb-22, 1:30 pm	Rescheduled	26-Nov-22, 1:30 pm	St James Theatre
  RNZB: Venus Rising	Wellington	Opera House	26-Feb-22, 7:30 pm	Rescheduled	26-Nov-22, 7:30 pm	St James Theatre
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	10/03/2022	Rescheduled	8/12/2022	N/A
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	11/03/2022	Rescheduled	9/12/2022	N/A
  RNZB: Venus Rising	Auckland	Kiri Te Kanawa Theatre	12/03/2022	Rescheduled	10/12/2022	N/A
  RuPaul's Drag Race Down Under	Auckland	Spark Arena	11/02/2022	Rescheduled	20/10/2022	N/A
  RuPaul's Drag Race Down Under	Wellington	TSB Arena	12/02/2022	Rescheduled	21/10/2022	Michael Fowler Centre
  Russ	Auckland	Spark Arena	17/03/2022	Rescheduled	15/11/2022	N/A
  Six60	Rotorua	Rotorua International Stadium	5/03/2022	Rescheduled	12/11/2022	N/A
  Six60	Dunedin	Forsyth Barr Stadium	12/03/2022	Rescheduled	4/03/2023	N/A
  Six60	Auckland	Eden Park	9/04/2022	Rescheduled	19/11/2022	N/A
  Spacey Jane	Auckland	Powerstation	26&27-Feb-22	Rescheduled	30/07/2022	N/A
  Steve Hackett	Auckland	Auckland Town Hall	2/06/2020	Rescheduled	17/06/2022	N/A
  Stormzy	Wellington	TSB Arena	19/11/2020	Rescheduled	10/12/2022	N/A
  Tame Impala	Auckland	Spark Arena	5/12/2021	Rescheduled	15/10/2022	N/A
  The Bee Gees Night Fever	Auckland	Bruce Mason Centre	22/03/2022	Rescheduled	16/09/2022	N/A
  The Boss - Bruce Springsteen: Tribute Show	Wellington	Opera House	18/09/2021	Rescheduled	12/08/2022	N/A
  The Boss - Bruce Springsteen: Tribute Show	Auckland	Bruce Mason Centre	15/10/2021	Rescheduled	30/08/2022	N/A
  The Crystal Method	Auckland	The Studio	14/12/2021	Rescheduled	7/12/2022	N/A
  The Doors Alive (The Doors Tribute)	Wellington	San Fran	15/10/2021	Rescheduled	7/10/2022	N/A
  The Doors Alive (The Doors Tribute)	Auckland	Powerstation	16/10/2021	Rescheduled	8/10/2022	N/A
  The Guilty Feminist	Wellington	Michael Fowler Centre	21/10/2021	Rescheduled	24/07/2022	N/A
  The Guilty Feminist	Auckland	Bruce Mason Centre	23/10/2021	Rescheduled	23/07/2022	N/A
  The Lord of the Rings and the Hobbit - The Concert	Wellington	Opera House	5/06/2022	Rescheduled	15/05/2023	N/A
  The Magical Music of Harry Potter	Auckland	Kiri Te Kanawa Theatre	1/06/2022	Rescheduled	12/05/2023	Great Hall, Auckland Town Hall
  The Magical Music of Harry Potter	Wellington	Opera House	4/06/2022	Rescheduled	14/05/2023	N/A
  The Music is Bond	Auckland	Kiri Te Kanawa Theatre	9/04/2022	Rescheduled	5/11/2022	N/A
  The Resilience Project	Dunedin	Glenroy Auditorium	20/05/2022	Rescheduled	1/11/2022	N/A
  The Resilience Project	Wellington	Opera House	24/05/2022	Rescheduled	8/11/2022	N/A
  The Resilience Project	Auckland	Bruce Mason Centre	27/05/2022	Rescheduled	4/11/2022	N/A
  The Resilience Project	Auckland	Bruce Mason Centre	28/05/2022	Rescheduled	5/11/2022	N/A
  The Wedding Singer	Auckland	The Civic	26-Aug to 12-Sep-21	Rescheduled	30-Jun to 17 Jul-22	Bruce Mason Centre
  Tierra Whack	Auckland	Powerstation	30/07/2022	Rescheduled	21/07/2022	N/A
  Todrick Hall	Wellington	Opera House	13/05/2022	Rescheduled	29/09/2022	N/A
  Trixie & Katya Live - The UNHhhh Tour	Wellington	TSB Arena	26/07/2021	Rescheduled	16/07/2022	N/A
  Troy Kingi & Delaney Davidson	Auckland	Auckland Town Hall	24/04/2022	Rescheduled	15/08/2022	N/A
  Troy Kingi & Delaney Davidson	Dunedin	Glenroy Auditorium	1/04/2022	Rescheduled	13/08/2022	N/A
  Troy Kingi & Delaney Davidson	Wellington	Opera House	22/04/2022	Rescheduled	21/08/2022	N/A
  Urzila Carlson – It’s Personal	Auckland	Bruce Mason Centre	19/02/2022	Rescheduled	22/10/2022	N/A
  Urzila Carlson – It’s Personal	Wellington	Opera House	15/10/2021	Rescheduled	12/11/2022	N/A
  What So Not	Auckland	Auckland Town Hall	7/05/2022	Rescheduled	27/08/2022	Shed 10
  Wonderland Glow Show	Wellington	Shed 6	22/11/2021	Rescheduled	25/06/2022	N/A
  World of Musicals	Wellington	Opera House	26/06/2022	Rescheduled	2/12/2022	N/A
  World of Musicals	Auckland	Bruce Mason Centre	26/10/2021	Rescheduled	23/11/2022	N/A
  Cello Extravaganza	Dunedin	Dunedin Town Hall	22/08/2021	Postponed	Awaiting New Date	N/A
  Che' Fu and The Kratez: Return of the Navigator Tour	Dunedin	Glenroy Auditorium	25/11/2021	Postponed	Awaiting New Date	N/A
  Inside Dali	Christchurch	Air Force Museum	11Jul-26-Aug-22	Postponed	Awaiting New Dates	N/A
  Kiwi Moon	Auckland	Bruce Mason Centre	10/05/2022	Postponed	Awaiting New Date	N/A
  Moscow Ballet - Sleeping Beauty	Auckland	Kiri Te Kanawa Theatre	9/05/2020	Postponed	Awaiting New Date	N/A
  NZOP: The Unruly Tourists	Auckland	Bruce Mason Centre	9-13-Mar-22	Postponed	Awaiting New Date	N/A
  Six: The Musical	Wellington	Opera House	9-19 Jul 2020	Postponed	Awaiting New Dates	N/A
  Te Wero - Fashion Runway	Rotorua	Energy Events Centre	11/09/2021	Postponed	Awaiting New Date	N/A
  The Bluetones	Auckland	Tuning Fork	26/01/2021	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Auckland	Bruce Mason Centre	29/10/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Auckland	Kiri Te Kanawa Theatre	31/10/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Wellington	Opera House	10/11/2020	Postponed	Awaiting New Date	N/A
  The Nutcracker & Don Quixote	Wellington	Opera House	11/11/2020	Postponed	Awaiting New Date	N/A
  WWE Live 2020	Auckland	Spark Arena	31/07/2021	Postponed	Awaiting New Date	N/A
  Alanis Morissette	Auckland	Spark Arena	14/11/2022	Cancelled	N/A	N/A
  All Star Celeb Slam	Auckland	Spark Arena	10/09/2021	Cancelled	N/A	N/A
  Definitely Oasis	Auckland	Tuning Fork	12/08/2022	Cancelled	N/A	N/A
  Definitely Oasis	Wellington	San Fran	13/08/2022	Cancelled	N/A	N/A
  From the Jam	Auckland	Powerstation	23/09/2022	Cancelled	N/A	N/A
  From the Jam	Wellington	San Fran	24/09/2022	Cancelled	N/A	N/A
  Foo Fighters	Auckland	Western Springs Stadium	17/12/2022	Cancelled	N/A	N/A
  Hayden James	Auckland	Auckland Town Hall	17/09/2022	Cancelled	N/A	N/A
  Herman's Hermits	Wellington	Opera House	31/08/2022	Cancelled	N/A	N/A
  Herman's Hermits	Dunedin	Glenroy Auditorium	7/09/2022	Cancelled	N/A	N/A
  Letz Zep	Auckland	Powerstation	2/11/2022	Cancelled	N/A	N/A
  London Grammar	Auckland	Spark Arena	3/06/2022	Cancelled	N/A	N/A
  Mad Caddies	Auckland	Tuning Fork	30/09/2022	Cancelled	N/A	N/A
  Outerfields2022	Auckland	Outer Fields, Western Springs	3/12/2022	Cancelled	N/A	N/A
  RNZB: Swan Lake	Various	Various	May-Jun-22	Cancelled	N/A	N/A
  Shreklesque	Wellington	Opera House	8&9-Jul-22	Cancelled	N/A	N/A
  Sky Sport Breakers - NZ Home Games	Various	Various	Various	Cancelled	N/A	N/A
  The Glitter Garden	Auckland	Herald Theatre	22-Jul-22, 10:00 am	Cancelled	N/A	N/A
  The Glitter Garden	Auckland	Herald Theatre	23-Jul-22, 10:00 am	Cancelled	N/A	N/A
  The Glitter Garden	Auckland	Herald Theatre	23-Jul-22, 1:00 pm	Cancelled	N/A	N/A
  The Glitter Garden	Auckland	Herald Theatre	24-Jul-22, 10:00 am	Cancelled	N/A	N/A
  The Glitter Garden	Auckland	Herald Theatre	24-Jul-22, 1:00 pm	Cancelled	N/A	N/A
  The Wedding Singer	Auckland	Bruce Mason Centre	3-Jul-22,6:00 pm	Cancelled	N/A	N/A
  The Wedding Singer	Auckland	Bruce Mason Centre	5-Jul-22,7:30 pm	Cancelled	N/A	N/A
  The Wedding Singer	Auckland	Bruce Mason Centre	10-Jul-22,6:00 pm	Cancelled	N/A	N/A
  The Wedding Singer	Auckland	Bruce Mason Centre	12-Jul-22,7:30 pm	Cancelled	N/A	N/A
  The Wedding Singer	Auckland	Bruce Mason Centre	17-Jul-22,1:00 pm	Cancelled	N/A	N/A

   

• Covid-19 (Coronavirus)

  

  Information about COVID-19 (Coronavirus)

  Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most important priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with local authorities in monitoring and assessing overall impact, while actively supporting the artists, teams, festivals and venues you love as they work out how best to proceed with the thousands of events they have on the horizon.

  While some events unfortunately have had to be cancelled, we are working with many of our event partners to see how best to reschedule each event for your enjoyment. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory.

  In order to provide you with as much information as we can, we have created a comprehensive information page that will be consistently updated with changes to the status of all impacted events, so feel free to check back often.

  As a result of the high volume of cancellations and rescheduled events, we encourage you not to reach out directly with a refund request. The best way to check your event status is through this page 

  In the meantime, please see below for more detailed guidance:

  • For future events that are still scheduled, you’re all set. There’s nothing you need to do. If anything changes, we will contact you with updates.
  • If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.
  • If your event has been rescheduled, we are working with the event organiser to identify new dates, and we will contact you as soon as we have confirmation and more information this.
  • For additional information, you can visit our help centre 

  Please understand that due to the high volume of enquiries, our Fan Support team is experiencing longer than normal wait times.

  For now, we want to thank you for being such a valued part of the live entertainment world. We are working around the clock on solutions and truly apologise for any inconvenience.

  At Ticketmaster, our vision is to connect people through the power of live events. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans. We’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. We wish everyone the best health and safety during this difficult time, and we look forward to returning to our favourite live events as soon as possible.

  Sincerely,

  Ticketmaster

  What if my event is cancelled or postponed due to Coronavirus COVID-19?

  If your event has been cancelled, we’ll be in touch to confirm when your refund will be processed and what action you need to take.

  We’ll also get in touch if your event is rescheduled. Your tickets will be valid for the rescheduled date but if you can’t make it, you can get a refund once the new date has been announced.

  What is being done at venues to ensure prevention of Coronavirus COVID-19?

  Please refer directly to the venue’s website for more information.

• Ed Sheeran announces 2023 New Zealand tour – Important Information

  

  The global superstar will play shows across Australia and New Zealand in February and March 2023.

  Absolute singalong king Ed Sheeran is set to return to Australia and New Zealand in February and March 2023 for a massive run of stadium shows as part of his + – = ÷ x (The Mathematics) Tour.

  It will be Ed’s first tour of New Zealand since his record breaking 2018 Divide Tour, which saw him smash the record for the highest selling tour in history, with more than a million tickets sold across Australia and New Zealand alone.

  So you know this tour is going to be HUGE!

  Ed Sheeran 2023 Australian and New Zealand Tour Dates

  • March 12, 2023, – Optus Stadium, Perth WA
  • February 10, 2023, – Eden Park, Auckland NZ
  • February 11, 2023, – Eden Park, Auckland NZ

  Tickets go on sale to the general public on Thursday 23 June @ 1 pm (local)

  Find tickets

  Cutting-edge production the likes of which have never been seen before in Australia or New Zealand is set to make this run of shows even more special. We all know that a live Ed Sheeran performance is an absolute spectacle of musicianship, commanding the stage as a largely one-man band – now fans will get to see Ed perform in the round surrounded by fans. It is truly magical stuff.

  No stranger to breaking records, Ed’s latest album = debuted at #1 in both Australia and New Zealand with singles ‘Bad Habits’ and ‘Shivers’ (3 x Platinum AU, Platinum NZ) certifiable smash hits. That is before we take a look at his impressive hit-making record across the last decade-plus, so you better be ready for a night of singalongs.

   

  Ed Sheeran will take over Auckland’s Eden Park on Friday 10 February 2023. Tickets go on sale Wednesday 23 March @ 11am (local) via Ticketmaster.co.nz.

  Ed Sheeran 2023 New Zealand Tour Ticket Tips

  When is Ed Sheeran touring New Zealand?

  Ed Sheeran is heading out on his +- =÷ x Tour, and will tour Australia and New Zealand across February and March 2023. His Australian and New Zealand tour dates include:

  • Sunday 12 March 2023 – Optus Stadium, Perth, WA
  • Friday 10 February 2023 – Eden Park, Auckland, NZ
  • Saturday 11 February 2023 - Eden Park, Auckland, NZ

  
  When do tickets to Ed Sheeran’s New Zealand tour go on sale?

  Ed Sheeran will tour Australia and New Zealand across February and March 2023. Tickets for Ed Sheeran’s tour will go on sale to the general public from:

  • Optus Stadium – Wednesday 23 March @ 2pm (local time)
  • Eden Park – Thursday 23 June @ 1 pm (local time)

  Please note: You need to have your mobile/smartphone on hand during the purchase process.

   

  Where can I buy tickets?

  Tickets can only be purchased via the Ticketmaster website. There are no Outlet or Call Centre sales. 

   

  Log into your Ticketmaster account and update your password if needed!

  Get in early and ensure all your MyTicketmaster account details are up to date – from your password to your card details and your phone number.

  Ticketmaster will regularly ask you to update your password to ensure the security of your account – you don’t want to get stuck having to change your password while the ticket timer is counting down during onsale as you can risk losing the incredible tickets you have secured.

  Instead, now that you know you want to purchase tickets, log into your account and update your password today to ensure you are ready to nab those tickets.

   

  How can I buy tickets to Ed Sheeran’s 2023 New Zealand tour?

  In preparation for tickets going on sale, we recommend that you set up a MyTicketmaster account, if you don’t already have one.

  The promoters of Ed Sheeran’s tour are committed to combatting unethical secondary ticketing and resale.

  On your mobile phone/smartphone, the Ticketmaster App (on iOS or Android) will be your ticket for entry.

  Once the tickets have been purchased, you will receive a simple email confirmation as proof of purchase. This is NOT your ticket or ticket(s).

  You will receive instructions on how to access your ticket(s) much nearer to the shows.

   

  Upon arrival at the show, you will then be required to present your mobile/smartphone device containing your ticket(s), and you’ll scan yourself and your party into the venue via the turnstiles/entrances.

   

  How will my mobile/smartphone be linked to my Ed Sheeran ticket?

  • Your mobile number will be verified during checkout and linked to your tickets during checkout.

  • Your tickets will only be accessible via the iOS or Android Ticketmaster App. (Download the Ticketmaster App here.)

  • You will need to unlock your tickets using your verified mobile number closer to the date of the event.

  • If you don’t have the Ticketmaster App, please download it to your mobile device after purchase and sign in with your account details. (Download the Ticketmaster App here.)

  • Your mobile number will be verified during checkout and linked to your tickets. Please ensure your mobile device is fully charged when you arrive at the venue so that you can access your tickets.

   

  How will my mobile number be verified in checkout?

  During the checkout, you’ll be presented with a box to provide the mobile phone number you want to link to your ticket.

  A code will then be sent to this mobile phone and you will be required to enter this code before you can proceed.

   

  This number will then be linked to your order.

   

  When you can unlock your tickets, a code will be sent to this number again for you to enter into the Ticketmaster app and access your tickets.

   

  Get to know Mobile Tickets!

  All tickets purchased to Ed Sheeran’s 2022 New Zealand tour via Ticketmaster are digital, meaning you can easily access your tickets on your phone via the Ticketmaster app or the web browser on your mobile phone, add them straight to your phone’s ticket wallet, and share them with your friends and family.

  No PDFs, no printing, and no paper mean that you’ve always got your ticket with you.

  Download the Ticketmaster App here.

  Top tip: To make entry on event day as quick as possible, we recommend adding your tickets to your phone’s wallet before arriving at the venue!

   

  How much are the ‘’face value’’ tickets for Ed Sheeran’s New Zealand tour?

  Ticket prices for Ed Sheeran’s 2023 Australian and New Zealand tour are:

  • • A Reserve – $189.90
    • B Reserve – $149.90
    • C Reserve – $109.90
    • D Reserve – $ 89.90

  Additional transaction fees and credit/debit card processing fees may apply.

   

  Get to know Ticketmaster’s Smart Queue

  If you aren’t familiar with Smart Queue, it is Ticketmaster’s way of creating a clear and fair process for thousands of fans to buy tickets in a short space of time. Fans enter the virtual Waiting Room prior to onsale time before joining the Smart Queue – which acts as a ‘virtual line’, helping us protect you and your tickets in a more effective way.

  The time you join the Waiting Room does not determine your place in the Smart Queue, so we recommend joining at least 10 minutes prior to the event going on sale.

  When the sale begins, the Smart Queue will open and everyone in the Waiting Room is given a place in line. Those who did not join the Waiting Room will be placed at the end of the line.

  • Sign in to your Ticketmaster account at least 10 minutes before joining the Waiting Room. This will speed up your purchase later.
  • Confirm you have a valid form of payment in your account with current email and billing information. This will make checkout a breeze.
  • Resist the urge to refresh. Your page will automatically refresh when you enter the Smart Queue.
  • Keep an eye on the time! When it’s your turn, your spot will be held for 10 minutes to begin shopping.
  • Just like before, tickets are always based on availability, demand, and are not guaranteed.

   

  I can’t go any more and need to sell on my ticket. What do I do?

  For information on how to sell your tickets through our resale platform, click here: https://shops.ticketmasterpartners.com/resale

   

  What is unethical secondary tickets and ticket resale?

  Unethical secondary ticketing is when people buy tickets at face value and then resell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value.

  Ticket touts and unauthorized resellers use multiple payment cards, false identities and sophisticated computer programmes (“bots”) to buy up large amounts of tickets which they then offer for resale at highly inflated prices.

   

  What else are you doing to combat the secondary market?

  Your mobile phone number is linked to your ticket order. Your tickets are linked to both your account with your chosen ticket agent AND you mobile phone number. This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via official face-value resale channels then the mobile phone number will not be linked to the ticket(s) and you will be refused entry to the venue.

   

  How do I purchase Accessible Seating tickets?

  Accessible Seating tickets for wheelchair and companion card holders (where applicable) will be available to purchase online if you have a smart phone for ticket delivery.

  Alternatively, all Accessible Seating bookings can be requested by contacting:

  Optus Stadium, Perth

  Eden Park, Auckland

  Please ensure you include the Event Name, Venue, Date and Time along with your contact details in all booking requests.
  
  

  How many Ed Sheeran tickets can I buy?

  There will be a strict limit of six (6) tickets per show. This restriction is in place in order to give as many people as possible a fair chance to buy tickets.

  The whole party must arrive at the same time as the person with the mobile/smartphone device containing all the tickets.

  Please note: Any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.
  
  

  What if we want to go as a bigger group/family?

  You will have to try to complete another order with another mobile device.
  
  

  Why can’t I access my Ed Sheeran tickets right away?

  Remember, we are operating a digital mobile/smartphone ticketing system. Therefore, no physical tickets will be posted or emailed in advance. Your phone contains your ticket(s) and they’ll be sent to you nearer to the time of the shows.
  
  

  Can I buy Ed Sheeran tickets as a gift?

  The matching ID of the surname of the lead booker will be an entry requirement. The other tickets bought by that person can be used for other people as long as they ALL arrive with the lead booker. If you want to buy tickets as gifts then you’ll also have to attend to get your recipients into the show.
  
  

  What are the age restrictions?

  All venue age restrictions are clearly displayed on the sales pages on the website.

  This is a licensed, loud music event, staged over a long time and we do not recommend attendance by children aged 5 years and under. Children 14 and under must be accompanied by a parent or legal guardian at all times and have purchased a valid ticket.  No concession tickets will be available for children, they must have a ticket.

  In the unlikely event, you are looking to purchase tickets on behalf of 15-18 year olds who do not have access to a smartphone we recommend that you attend the show with the group.
  
  

  What are the entry requirements?

  To gain access to the concert you are required to bring your fully charged mobile phone or smartphone. You may be required to produce your email booking confirmation and a valid form of photo ID that matches the name on the confirmation.

  Accepted forms of Photo ID are

  • Driver Licence or Learner Permit (from any country) including Digital Driver Licences
  • Passport (from any country)
  • KEYPASS Photo ID Card or Keypass in Digital iD
  • KIWI Access Card (New Zealand only)
  • Any other recognised Proof/Evidence of Age/Identity or Photo Card.

  All Acceptable ID must be written in English or if not written in English, then accompanied by an official English translation.

  For a foreign Driver Licence not written in English, an International Driver Permit issued in the foreign country of origin (and including a photo of the licence holder and translation) should be presented with the Foreign Driver Licence.

   

  What if my phone is out of battery so I can’t access my ticket(s)?

  Please make sure your phone is fully charged before you leave the house to avoid this situation. Of course if you run out of battery go to the box office where someone will be able to assist you to find your order.
  
  

  Hints and tips for improving your chances of getting Ed Sheeran tickets

  Make sure you have a My Ticketmaster account

  Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – Ticketmaster.co.nz.
  
  

  Sign into your My Ticketmaster account ahead of time

  Remember to triple check your passwords, account information, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.
  
  

  Keep your options open with ‘Best Available’

  Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.
  
  

  Keep an eye on the clock

  There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).
  
  

  Don’t refresh your screen

  Stick to one window while you’re in the Waiting Room and when you’re being pushed through the Smart Queue and always resist the urge to refresh.

  Hitting the refresh button means you’ll lose your place in the queue and, as frustrating as it can get, patience is the only way to win this game. Ticketmaster is equipped with sophisticated systems that are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen will place you at the front of the line as soon as possible.
  
  

  Remember: there are a lot of fans

  We’re expecting this to be a very popular event. When a popular event goes on sale there are hundreds, and sometimes thousands, of customers all attempting to purchase tickets at the same time. Tickets are sold as long as seats are available, and when an act is as popular as Ed Sheeran, sometimes they go very quickly.
  
  

  Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.
  
  

  Ed Sheeran will take over Auckland’s Eden Park on Friday 10th and Saturday 11th February 2023. Tickets go on sale Thursday 23 June @ 1 pm (local) via Ticketmaster.co.nz.