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Presale
Why haven't I received the codeword for the My Ticketmaster Presale?
Why doesn't the My Ticketmaster presale codeword work?
What is a "Presale Codeword"?
How do I access the My Ticketmaster Presales?
Booking Basics
Can I buy tickets at the venue?
Why did I receive an error message during purchase?
How do I book group tickets?
What is a Family Ticket?
Why am I seeing No tickets available or No availability?
Can I skip the Queue?
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Ticket Price
What fees can I expect to pay?
Why is there a Levy Fee on my ticket purchase?
What are the ticket prices for my event?
Gift Cards
Do Gift Cards expire?
How do I check the balance on my Ticketmaster Gift Card?
About Ticketmaster Gift Cards
How can I get a Ticketmaster Gift Card?
Payments
What is Afterpay?
Does Ticketmaster Accept PayPal?
I would like to make a purchase and use 2 different credit cards, how do I do this?
Can I pay by cash, EFTPOS or cheque?
What is a Prezzy Card?
Payment Processing Fee
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