Please call us on 0800 111 999 or contact us over Facebook or Twitter to arrange Venue Pick Up or Print-At-Home tickets, if applicable.
If it's outside of call centre hours (9 am - 5pm, 7 days a week) go to the Box Office with your order number, photo ID and credit card used for purchase to collect your tickets. Bear in mind that only the account holder is authorised for Venue Pick Up unless you have made previous arrangements.
Be sure to speak with Ticketmaster staff at the Box Office for assistance.