Please call us on 0800 111 999 to arrange Venue Pick Up or Print-At-Home tickets, if applicable. If it's outside of call centre hours (9 am - 9 pm Monday to Friday and 9 am - 5 pm weekends/public holidays) go to the Box Office with your order number, photo ID and credit card used for purchase to collect your tickets. Bear in mind that only the account holder is authorised for Venue Pick Up unless you have made previous arrangements.
Articles in this section
- I haven't received my tickets, can I have them emailed to me?
- Why is there a Levy Fee on my ticket purchase?
- Where is the seating chart for a specific event?
- Why do you request my address, post code and or phone number during the booking process?
- Postcodes are now compulsory when making Ticket Purchases with Ticketmaster
- Why isn't my temporary password working?
- Why is the Online Security Check so difficult?
- Why am I receiving TicketAlerts?
- What is a "My Ticketmaster" Member?
- Important information about Two Factor Authentication